If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
We are skilled in electrical service work and we train our technicians on how to treat our customers with quality service. We have been serving this community for 18 years. Our mission statement is “To improve the lives of our employees and every person we encounter." Our vision statement is “To light up our communities with customer service that brings a smile to people’s faces because our employees are genuinely happy.” These are the foundation of who we are as a company. We do expert electrical service work and have one of the best warranties in the business!
Overview
Serves Metairie, LA
Background checked
25 employees
21 years in business
Business hours
SunClosedMon8:00 am - 4:00 pm
Payment methods
Ask this pro about their preferred payment method.
Services offered
Fixture type
Ceiling height
8 - 10 feet
Property type
House
Condo/Apartment
Townhouse
Business
Projects and media
Projects and media
Reviews
Great 4.8
40 reviews
5
95%
4
0%
3
0%
2
0%
1
5%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Martha N.
Apr 19, 2024
•
From Google
We are absolutely satisfied with Mr. Electric. From our initial phone call to the point of job completion, our serviceman, Joe, was professional, personable, and had an extraordinary work ethic. He patiently described the unexpected electrical problem we had, giving us options about how to proceed to repair. Just home from a vacation we found we had no water and thought the problem was our well. In no time, he came to explain the details to be addressed. He was on time and very communicative every step of the way. We would not hesitate to use Mr. Electric in the future and I have to say I think we would want to request Joe! Now we can take showers and have the relaxing weekend we wanted!
Mr. Electric of North Shore & Metairie's reply
We're sincerely grateful for your positive feedback, especially your appreciation for Joe's professionalism and work ethic. Thank you so much! Your satisfaction is our top priority, and we're committed to being your go-to for all future electrical needs. Thank you for choosing Mr. Electric!
The Mr. Electric Team
Genevieve G.
Feb 13, 2024
•
From Google
Mr. Joe came out on Mardi Gras day to fix a problem we had: all the electricity in my kitchen went out. Not only did he inspect the circuit breaker, but he offered suggestions to improve our home. He was very thorough and explained every detail to our satisfaction. My husband and I were very impressed with him and will use this company in the future.
Mr. Electric of North Shore & Metairie's reply
Thank you for calling us to take a look at your circuit breaker, Genevieve. It's fantastic to hear about your faith in Joe. We're a team of educators, and we know he appreciated the opportunity to answer your questions and provide an honest review of your home's current electrical status. Thanks again for your trust, and call us anytime!
The Mr. Electric Team
Stephen H.
Mar 6, 2024
•
From Google
Best home repair service I've ever had. Joe Berthelot came and changed my 20+ year old circuit breaker box expertly and in record time. The experience was smooth from start to finish, from making the appointment, diagnosis of the problem (One breaker switch had burned out and another one was about to) I now have a new breaker box neatly labeled, and I feel safe from the fire hazard that the old box was. Thanks Joe!.
Mr. Electric of North Shore & Metairie's reply
Stephen, we're honored! Thank you for your high regard. We're grateful you had a seamless experience working with Joe on your circuit breaker box replacement. Your safety is our priority, and we're always here to keep your electrical systems in top shape. We'll pass your message to Joe!
The Mr. Electric Team
Craig S.
Oct 4, 2023
•
From Google
Mr. Josh Stone of your company was a thoroughly professional journeyman electrician, he diagnosed and repaired the electrical panel in our home. He pointed out that the panel needed replacing, which we are doing.
Mr. Electric of North Shore & Metairie's reply
Craig, we're delighted you had a positive experience with Josh on your electrical panel repair. Your review is a fantastic validation of our gratitude to have him representing our team, and we will pass your kind words along to him!
The Mr. Electric Team
Rachel H.
Dec 15, 2023
•
From Google
Joe Berthelot of Mr Electric did an amazing job fixing all our electrical issues in our new old house! Very satisfied with the service we received.
Mr. Electric of North Shore & Metairie's reply
We're pleased to hear that Joe did a great job getting all of your electrical issues taken care of in your new (old) house, Rachel. Thank you so much for taking the time to share your feedback and recognition!
The Mr. Electric Team
Credentials
Background Check
Sean Dore
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Mr. Electric offers upfront, flat rate pricing so there are no surprises on your bill. Ask us about our home safety check, which we can offer as a complimentary service with every customer.
What is your typical process for working with a new customer?
When you call or fill out an appointment request online with Mr. Electric, we’ll confirm availability with you as soon as possible and provide updates throughout your experience, beginning to end. We’ll treat your property like it’s our own, using our own floor mats and shoe covers to keep dirt and dust off your floor. Our tool mats ensure no tool rests on a surface on your property. Plus, our service comes with a one-year workmanship guarantee and manufacturer’s parts warranty.
What education and/or training do you have that relates to your work?
All Mr. Electric locations operate under a master electrician license. This means you get a service professional who will protect your property by working safely and keeping it up to code.
