It’s free with no obligation to hire
Hired 46 times
8 years in business
Cash, Check, Credit card, Square cash app, Venmo
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jul - Dec
Interior Painting - New Orleans 2018
Full interior and exterior paint
Photos and Videos
We hired Gustavo to paint the exterior of our home and to remove old floors and lay new laminate ones. He is incredibly responsive, professional, courteous and patient. I was very impressed with his client management skills. There were a few hiccups in our project -- a surprising leak once we took off an awning and the floors being a little more difficult than expected. I'm sure they were frustrating for his team but you would never have been able to tell. Price was exactly as we originally agreed upon and we came to what we found to be very reasonable prices for fixing the leak and a couple other items. Overall, we plan to hire Gustavo again when we paint our kitchen, and I'd highly recommend him based on the value we got for the work contracted.Jun 18, 2018Verified
Gustavo is such a sweet, friendly person and is extremely professional, knowledgable, honest, clear, and easy to work with. He fully explained paint types and procedures so that I knew we were getting exactly the color, sheen, and coverage that we needed. He responded to my initial inquiry immediately and stayed in frequent communication throughout the job so I always knew the status of the project, and he and his team arrived early and worked diligently to complete the project in less time than I imagined it would take. I highly recommend Gustavo and BR Pro Painting--give him a call!Nov 6, 2019Verified
I was suppose to meet with Gustavo at 5:30 pm to get an estimate on paint and popcorn ceiling removal, first I asked him over the phone for an estimate but he said he can’t because he had to look at it, so I was like ok we can meet at 5:30 pm then the time come I call him he can’t come, seem like he wasn’t going to even tell me he couldn’t come so then he tell me he can give me an estimate over the phone which I asked him for first. So his first impression with us trying to do business was not good, so I’m going to find somebody else.Nov 5, 2019VerifiedBr Pro Painting Inc's reply
Sorry about the experience you had with us. I lost track of time., when you called I told you it would take me 20 minutes, but I think it was not going to work for you. About estimates over the phone, I am able sometimes to have an idea after I see the listing online. Customers often do not know the exact dimensions of the house, for that reason and many others I do not provide an upfront estimate. If I do is only after I found online listing (dimensions and pictures) and is only a ballpark estimate. Once again, sorry for any inconvenience this may have caused you.
We had such a great experience with Gustavo. I was looking at a full set of new cabinets but then thought I should paint first to make sure white was the way I wanted to go. Now that we see the updated look, we may end up holding off on a new kitchen for a few more years! We’ve also got more projects lined up for Gustavo in the coming months. Wouldn’t hesitate to recommend him for any of your painting projects.Nov 30, 2019Verified
Gus and his crew were just all around fantastic. If you can please my wife with your finished work, well you have no doubt done one hell of a job. Very professional from start to finish. In fact, we have two more projects for them to do right now. I highly recommend BR Pro Painting Inc. for any type of home interior painting. These guys take pride in their work and it shows!May 17, 2019Verified
Gustavo Bernhard Castellanos
- What should the customer know about your pricing (e.g., discounts, fees)?We offer competitive prices and we don’t have any hidden fees or up charges.
- What is your typical process for working with a new customer?We gather contact information and setup an on-site consultation to discuss client’s needs and address any questions or concerns they may have.
- What types of customers have you worked with?We have worked with real state investors, businesses, residential customers, and property managers.