FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We use a very consistent, repeatable, and specific process of estimating to determine our charges. After measuring the space to be painted, noting windows, doors, frames, trim elements, etc. we use a software system to calculate the paint and labor. We provide you a free estimate at the end of our first appointment.
- What is your typical process for working with a new customer?
We schedule estimates at your home or business. During that appointment, we will discover your goals, take measurements and pictures of your project, and provide you with an itemized estimate before we leave. At the start of every project we walk the job with you to ensure understanding of colors, areas to be painted, etc. When complete, we will perform a "Five Star Walk-through" with you. Only when you are completely satisfied will we accept payment!
- What education and/or training do you have that relates to your work?
We are certified by the EPA to perform Lead Paint Renovation and Repainting projects. Project managers have over 20 years managing people and projects. Painters have an average of 20 years experience painting in New Orleans!