Computer Troubleshooters Lagniappe

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Introduction: Since 2002, Computer Troubleshooters Lagniappe has been proudly servicing the Shreveport-Bossier City metro area. We specialize in on-site service, Managed Service Plans, and IT projects for business and residential customers. This includes most PC and laptop diagnosis, repair and installation, cabling, networking, hardware and software support, LAN and WAN, routers and servers, most printers, scanners, and fax machines. Our Managed Service Plans make you or your business a VIP! You get special discounts and pricing, as well as priority scheduling and free remote and phone support. We even shut your system down when dangerous storms approach! Want free service? Join our Referral Rewards Club. Each referral earns you credit towards your next service. This has saved our customers money. Our customers say that they like our honesty and non-geek talk. We are patient in helping you be more comfortable with your computer. We don't nickle and dime our customers nor do we flood you with email promotions or phone calls! They also love that we don't just repair the issues. We provide a full-service, which includes updating your software, deleting temporary files, unneeded/unwanted programs, exterior cleaning, and interior dusting. We inform you of your antivirus status and make recommendations on products that may help you. We simply resolve your computer issues quickly, efficiently, honestly, and affordably. There are no hidden fees or surprises. We are local, and we support local businesses!

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Ginger B.

Sep 22, 2011

I have been a client of Computer Troublshooters for at least 8 years. Their prices are cheaper than the big chain tech companies. I love the fact that they make service calls not only to my business but to my home as well. They even took the extra time to educate my son on his new laptop before he went to college. My business computer and my son's computer are remotely linked to Computer Troubleshooters, so they can monitor any problems he or I may be having. I can call or email them at anytime and get a response that day. Jamie and Raine are more than just associates, they have become good business friends.

FAQs

What advice would you give a customer looking to hire a provider in your area of work?
Don't be afraid to ask questions. If they don't want to provide the answers treat that as a red flag. We gladly tell you that we are licensed and insured. We belong to local chambers and are BBB accredited. We are proud to let you know that we have been in business for 10 years, have 25 years experience in the IT industry and that we are locally owned. We will also give you references! We also ask questions. We want to know what is your computer doing or not doing. WHY...because it could be something very simple that does not need a service visit. Remember, if the company skirts your questions and seems only interested in setting an appointment...buyer beware!!