What is your typical process for working with a new customer?
New customers are given a web design worksheet to complete which gives us details about their web design needs. A J. Brock Web Design, LLC will meet with the client to go over the worksheet to ensure that we understand the project scope. We will then create a quote. If our quote is accepted, we develop a sample web site mockup and meet with the client to discuss. Once the client agrees on the web site mockup, we build their web site by the deadline specified in terms of agreement. We can also maintain and host web site for our customers if those services are needed.
What education and/or training do you have that relates to your work?
Bachelor of Science in Computer Information Systems and Extensive Experience in Web Design and Content Management,
Do you have a standard pricing system for your service? If so, please share the details here.
Simple Web Sites: $400 - $800 depending on size
Programming: $35 per hour
Hosting - Simple Web Sites: $100 per year
How did you get started doing this type of work?
I began as an intern for a company called Cox Interactive Media. There, we produced a web site called InsideNewOrleans.com. I was quickly promoted to associate producer upon graduating from college and then to producer shortly after that. I got to work on cool projects for our partners including the official web site of the New Orleans Jazz and Heritage Festival. This was the most fun place to work for. It was here, that I fell in love with web design and development.
What types of customers have you worked with?
Small to medium sized businesses. Upstarts as well as established businesses.
Describe a recent project you are fond of. How long did it take?
I built a tool for The Composting Network to track their compost pickups and payments received. It took 3 months to complete. It was very time consuming but in the end, I am very proud of my work and the customer is happy!
What advice would you give a customer looking to hire a provider in your area of work?
Don't just hire a company that tells you what you want to hear. We are supposed to be the experts! Therefore, hire a company that can guide you in making the right decisions for your online business.
What questions should customers think through before talking to professionals about their project?
I think it is important to know about the company's background and references.