FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and competitive. We offer flat-rate and hourly options depending on the job size. There are no hidden fees—what we quote is what you pay. Discounts are available for recurring services (weekly, biweekly, monthly) and senior citizens. We also provide free in-home or virtual estimates.
- What is your typical process for working with a new customer?
Initial Contact – We discuss your cleaning needs, timeline, and preferences. Assessment – We offer a free walkthrough (virtual or in-person) to evaluate the space. Customized Quote – You receive a detailed quote with recommended services. Scheduling – We find the most convenient time and date for you. Service Day – Our trained team arrives on time and completes the job with care and professionalism. Follow-Up – We follow up to ensure you're satisfied and to schedule ongoing services if needed.
- What education and/or training do you have that relates to your work?
Our team is trained in industry-standard cleaning techniques, sanitation protocols, and product safety. We stay updated on eco-friendly and CDC-recommended practices for both residential and commercial cleaning.