- What should the customer know about your pricing (e.g., discounts, fees)?
We are not going to be the cheapest every time. There is a reason for that. We believe in doing the job right and it takes time and money to do that. There are also logistics to consider. It takes a lot of time out of the day driving to and from jobs and the trips to get supplies. There is more than just the time spent on-site at the project. It all adds up.
- What is your typical process for working with a new customer?
The most important thing to us is talking with the customer and getting a real feel of where they want to be when the job is done. We all have budgets we need to work within and we do our best to help the customer.
- What education and/or training do you have that relates to your work?
Formal education includes four years of college. We have 36 years of experience with our hands on the tools. The fun thing is we still learn new stuff all the time.