FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The first time clean may seem a little pricey but the initial clean is ALWAYS a deep clean and can take up to 8 times longer than the cleans after. We get the baseboards, wipe walls if needed, clean windows (inside), dust blinds and polish furniture, etc. We do all of this every visit but the first time will take longer as we are getting it ready to maintain.
- What is your typical process for working with a new customer?
I will need to give you an estimate first. most of the time, it can be done with pictures of the home and square footage. The exception is for move out cleans, where I will set up a walk through to look at the home. I will need to know how many people live in the home, if pets are in the home and what type of flooring is throughout
- What education and/or training do you have that relates to your work?
We are active members of the American House Cleaning Association and are certified professional house cleaners.