FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the size of your home, the type of cleaning service, and the condition of the space. We offer competitive rates with no hidden fees. Discounts are available for recurring services (weekly, bi-weekly, or monthly), and we provide free estimates before starting any job. Whether it’s a one-time deep clean or ongoing service, we tailor our pricing to fit your needs and budget.
- What is your typical process for working with a new customer?
Our process is simple, personalized, and stress-free. We start with a quick consultation—either by phone, text, or email—to understand your needs, the size of your home, and your cleaning goals. Then, we provide a free, no-obligation quote. For first-time cleanings, we usually recommend a deep clean to reset the space. Once approved, we schedule your service at a convenient time and arrive fully equipped and ready to deliver exceptional results. Clear communication, reliability, and satisfaction are our priorities every step of the way.
- What education and/or training do you have that relates to your work?
Our team has extensive hands-on experience in residential and commercial cleaning, with training in proper sanitation, surface care, and product usage. We've completed professional courses in deep cleaning, and safe chemical handling. As owners, we stay updated on industry best practices to ensure every job meets the highest standards of cleanliness, safety, and customer satisfaction.