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About
My focus is to ensure our customers have a great and satisfying experience every visit. We pride ourselves on being a multifaceted company with several different things we do.
Overview
Hired 6 times
Background checked
5 employees
11 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, and Venmo.
Customers rated this pro highly for work quality, professionalism, and value.
Good 4.2
12 reviews
5
75%
4
0%
3
8%
2
0%
1
17%
Your trust means everything to us. Learn about our review guidelines.
Richard W.
Mar 29, 2020
•
Hired on Thumbtack
Ryan was quite knowledgeable in answering my questions about my computer and other subjects related to the industry. He fixed my issue and even did an an extra repair for me for free. His price was quite reasonable and I would highly recommend him to service anyone computer. The only issue I had was in responding to my queries, which took some time. However, if you employ him, ask him for his personal email. That will get you a much quicker response, which worked for me.
Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location
Computer Repair
Michael L.
Dec 10, 2019
•
Hired on Thumbtack
Both me and the Executive Director found the experience to be overtly helpful and knowledgeable as we are not computer people. Ryan was able to find the solution to our computer issue in minimal time. We are looking forward to working with Ryan and his team in the very near future.
Details: Mac (Apple) • Laptop • Troubleshooting needed to determine issue • My home, venue, etc.
Computer Repair
Rainer P.
Apr 17, 2018
•
From Google
Ive never had to get fingerprinted before, so I didnt know what to expect. Well this place def set the bar high! Not only were they helpful about my schedule (Im on call 24hrs could get a call any second) but the technician Amanda was amazing. Great personality, very knowledgeable and fast! She got me in and out in under 15mins! Thanks Amanda for being awesome and thank you Quick Fingerprints!
Phoenix Horizon's's reply
Rainer,
Thanks so much for the review! We try our best to provide nothing but the best. We appreciate the feedback and will be certain to ensure Amanda receives recognized for her amazing work.
Gary M.
May 22, 2019
•
From Google
As my business grows i look for excellent and prompt and friendly service that they provide. Love the new photps and vivid painting!
dilek A.
Aug 2, 2019
•
From Google
Due to owner's kind & respectful attention, I have decided to edit my review. Which makes me feeling better now. Owner's kind response makes big difference which is approve for great customer service. Thank you so much.
Phoenix Horizon's's reply
Dilek ant,
I'm sorry to hear about your recent encounter with us. I would love to discuss this with you asap. We can work to make this right. Your posting unfortunately did not give me much information to follow up on but I would like to. Could you please call me at 410-488-7233. Once I get your call I will discuss this matter with you. Hope to talk to you soon.
Credentials
Background Check
Ryan Lemmer
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
I charge the least amount I can to get the job done. I strive to work under your budget whenever I can.
What is your typical process for working with a new customer?
Arrive at the home or business I first get a general overview of the work that needs to be done. Then work to ensure I will meet your expectations and ensure I can accomplish all work by the deadline.
What education and/or training do you have that relates to your work?
Trained IT tech with Mac, Windows and Linux machines. Trained in networking and computer security.
