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Boston Unique Indoor Comfort

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About
Unique Indoor Comfort is a full-service heating and air conditioning contractor that performs installations, preventative maintenance, full diagnostic services, and repairs for a variety of heating and cooling equipment, including ductless systems, high-velocity systems, heat pumps, hydronic systems, boilers, and furnaces. Founded in 1967 and now partnered with Ace Hardware Home Services. This relationship allows the company to expand its reach and commitment to quality service.
Overview

Hired 38 times

Serves Billerica, MA

Background checked

12 employees

59 years in business

Business hours

SunClosedMon8:00 am - 4:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Services offered
Service needed
Type of heating system

Furnace

Boiler

Heat Pump

Pellet/Wood Stove

Fuel source

Natural gas

Propane gas

Oil

Electricity

Projects and media
Projects and media
Reviews

Customers rated this pro highly for professionalism, work quality, and value.

Exceptional 5.0

103 reviews

5

99%

4

1%

3

0%

2

0%

1

0%

Your trust means everything to us. Learn about our review guidelines.

Read reviews that mention:


pro avatar
Houri O.

Dec 16, 2025

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From Google

Our heat broke and we chose to move to a high velocity system. From the sales process with Ryan to a fast-follow installation by Adis & Juan the experience was fantastic! They worked efficiently and left everything clean at the end of each day and had us heated within a week.
Boston Unique Indoor Comfort's reply
Thank you so much for your fantastic review, Houri! We're thrilled to hear that your experience with Unique Indoor Comfort, from Ryan's sales process to Adis and Juan's efficient installation, was top-notch. It's great that we could get your high velocity system up and running so quickly. We appreciate your kind words and look forward to serving you again!
pro avatar
Allison S.

Jan 12, 2026

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From Google

We had an issue with our Unico high velocity blower and received an incorrect diagnosis, along with a massive estimated replacement cost, from another HVAC company. I decided to go to the Unico website to find one of their preferred contractors for a second opinion. After checking Google reviews and some Reddit threads, I decided to give Unique Indoor Comfort a try, and am so happy I did. Bill was supremely knowledgeable and the utmost professional. He confirmed my suspicion that the diagnosis we had received from the other HVAC company was incorrect, And was able to get our system back up and running for far less than what they had quoted. Every interaction I had with Bill, with his apprentice, and with the folks in the office was excellent. Highly recommend these folks.
Boston Unique Indoor Comfort's reply
Thank you so much for your amazing 5-star review, Allison! We're so happy to hear that your experience with Unique Indoor Comfort and Bill was so positive. It's fantastic that Bill was able to provide the correct diagnosis for your Unico high velocity system and get it back up and running efficiently. We truly appreciate your recommendation and your trust in us. If you need anything in the future, just let us know!
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Sharon C.

Nov 20, 2025

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From Google

Boston Unique Indoor Comfort's reply
pro avatar
Jixia M.

Dec 1, 2025

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From Google

We had a service back in 2019. We were impressed by the technicians attitude and ability. This time 2025 we had Bill for another service on a furnace problem. We saw the same in Bill and even better. Bill is patient and detail oriented. He performed a good job to replace the broken part and hooked the system up running smoothly.
Boston Unique Indoor Comfort's reply
We're thrilled to hear that you had another great experience with our technician Bill at Unique Indoor Comfort. We appreciate your continued trust in our services and look forward to helping you again in the future!
pro avatar
John P.

Dec 24, 2025

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From Google

Brian, Bruce and Brandon from Unique Indoor Comfort took the lead for the installation of a high velocity AC and heat pump combo in my 1875 house. They were prompt, knowledgeable, ensured they only made modifications were approved of and made sure we understood how to work the system.Ryan was my initial point of contact from Sales and did a great job in spec'ing out our needs and providing a detailed breakdown of costs.Chet and Tevoy finished the installation and configuration of the thermostat and made sure all of our questions were answered.These systems are notoriously difficult to install and- if done improperly - can result in a huge waste of time and money. This is the reason I went with Unique Indoor Comfort as opposed to other companies - for their experienced staff and domain expertise for high velocity Uniico installations. They are a top notch service provider and are worth every penny.
Boston Unique Indoor Comfort's reply
We appreciate your trust in us and are glad you chose Unique Indoor Comfort/Ace Home Services for your installation needs. Your satisfaction means the world to us!
Credentials
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Joseph Cavallaro

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