Boston Unique Indoor Comfort
Contact for price
Type of heating system
Heating system problems
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About
Unique Indoor Comfort is a full-service heating and air conditioning contractor that performs installations, preventative maintenance, full diagnostic services, and repairs for a variety of heating and cooling equipment, including ductless systems, high-velocity systems, heat pumps, hydronic systems, boilers, and furnaces. Founded in 1967 and now partnered with Ace Hardware Home Services. This relationship allows the company to expand its reach and commitment to quality service.
Overview
Hired 30 times
Serves Billerica, MA
Background checked
12 employees
59 years in business
Business hours
SunClosedMon8:00 am - 4:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Services offered
Type of heating system
Furnace
Boiler
Heat Pump
Radiator
Heating system problems
No problem, just need maintenance
No heat
Not enough heat
Unusual noises from inside
Building height
Single-level
Two-story
Three-story
High-rise
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, value, and responsiveness.
Exceptional 5.0
102 reviews
5
99%
4
1%
3
0%
2
0%
1
0%
Read reviews that mention:
Allison S.
Jan 12, 2026
From Google
We had an issue with our Unico high velocity blower and received an incorrect diagnosis, along with a massive estimated replacement cost, from another HVAC company. I decided to go to the Unico website to find one of their preferred contractors for a second opinion. After checking Google reviews and some Reddit threads, I decided to give Unique Indoor Comfort a try, and am so happy I did. Bill was supremely knowledgeable and the utmost professional. He confirmed my suspicion that the diagnosis we had received from the other HVAC company was incorrect, And was able to get our system back up and running for far less than what they had quoted. Every interaction I had with Bill, with his apprentice, and with the folks in the office was excellent. Highly recommend these folks.
Boston Unique Indoor Comfort's reply
Thank you so much for your amazing 5-star review, Allison! We're so happy to hear that your experience with Unique Indoor Comfort and Bill was so positive. It's fantastic that Bill was able to provide the correct diagnosis for your Unico high velocity system and get it back up and running efficiently. We truly appreciate your recommendation and your trust in us. If you need anything in the future, just let us know!
Peter B.
Jan 6, 2026
From Google
Chet and Peter, the technicians on today's service visit, worked diligently and carefully, trying to resolve a recurring problem. The installation of a new AC/HVAC system resulted in numerous problems, but the crew is working hard to correct the last few technical glitches.
Boston Unique Indoor Comfort's reply
Your patience and recognition of their hard work mean a lot to us. If there's anything else we can do to make your experience even better, please let us know. Thanks again!
John P.
Dec 24, 2025
From Google
Brian, Bruce and Brandon from Unique Indoor Comfort took the lead for the installation of a high velocity AC and heat pump combo in my 1875 house. They were prompt, knowledgeable, ensured they only made modifications were approved of and made sure we understood how to work the system.Ryan was my initial point of contact from Sales and did a great job in spec'ing out our needs and providing a detailed breakdown of costs.Chet and Tevoy finished the installation and configuration of the thermostat and made sure all of our questions were answered.These systems are notoriously difficult to install and- if done improperly - can result in a huge waste of time and money. This is the reason I went with Unique Indoor Comfort as opposed to other companies - for their experienced staff and domain expertise for high velocity Uniico installations. They are a top notch service provider and are worth every penny.
Boston Unique Indoor Comfort's reply
We appreciate your trust in us and are glad you chose Unique Indoor Comfort/Ace Home Services for your installation needs. Your satisfaction means the world to us!
David S.
Dec 23, 2025
From Google
Bill has worked on my HVAC systems for years now. He is pleasant, knowledgeable, thorough, and always helpful (including easy-to-understand explanations in laymans terminology). He is mindful of our pets. Today, he was able to diagnose a less-typical issue in a timely manner. The diagnosis charge was warranted given the amount of time that was required to identify the problem. Had it been a simpler issue, that charge might have felt high. The cost of the labor for the fix was reasonable, and he kept to the estimate, which he had provided in advance of the work. I am satisfied that the issue is resolved and will stay that way.
Boston Unique Indoor Comfort's reply
Ensuring customer satisfaction and resolving issues efficiently is what we strive for, and your feedback means a lot to us. Thank you for trusting us with your HVAC needs!
Peter F.
Dec 17, 2025
From Google
Chet was on time, friendly, courteous and worked efficiently. He was able to quickly diagnose the problems with our AC/heat air handler. He was able to quiet the noisy fan.
Boston Unique Indoor Comfort's reply
Thank you! Your satisfaction means the world to us! Feel free to reach out anytime if you need further assistance.
Credentials
Background Check
Joseph Cavallaro