FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Roberta's Cleaning, we offer competitive pricing tailored to your specific needs, with no hidden fees. We provide transparent, upfront quotes based on the scope of the job, the size of the area, and the frequency of service. We also offer discounts for recurring services or referrals, so you can enjoy great savings while keeping your space in top condition.
- What is your typical process for working with a new customer?
When working with a new customer, we start with a consultation to understand your cleaning needs and preferences. After assessing the space, we provide a personalized quote and discuss any specific areas of focus. Once we agree on the terms, we schedule the service at a time that’s most convenient for you. Our team then arrives promptly, thoroughly cleans the space, and ensures your satisfaction before finishing the job.
- What education and/or training do you have that relates to your work?
Our team is highly trained in professional cleaning techniques, including the use of safe and effective cleaning products and equipment. We stay updated with industry best practices through ongoing training, ensuring that we are always providing the highest standard of service. We also prioritize safety, using eco-friendly solutions where possible, to create a clean and healthy environment.