If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
PLEASE NOTE:
All moves are subject to a 2-hour minimum labor policy, plus a travel time fee.
The travel time fee covers the crew’s travel to your pickup location and their return after the move is completed. It accounts for the time, truck, fuel, and operational costs required to provide service to your move.
At Better Call Moving, we have built our company around one principle: delivering a moving experience that is organized, transparent, and professionally managed from beginning to end.
Our team is committed to protecting every item, respecting every home, and executing each move with precision and care. We take pride in offering a high-standard service experience that makes moving feel less stressful and far more predictable.
Overview
Hired 14 times
Serves Billerica, MA
Background checked
License verified
25 employees
2 years in business
Business hours
Sun7:00 am - 7:00 pmMon7:00 am - 7:00 pm
Payment methods
This pro accepts payments via Cash, Credit card, and Zelle.
Customers rated this pro highly for professionalism, work quality, and punctuality.
Excellent 4.9
106 reviews
5
97%
4
1%
3
0%
2
0%
1
2%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Matthew G.
Jul 22, 2026
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Hired on Thumbtack
Better Call Moving did an absolutely outstanding job from start to finish. The team was professional, courteous, fast, and extremely efficient throughout the entire move. Communication was excellent, and they kept us informed every step of the way.
What impressed me most was how carefully they handled our belongings. Everything was treated with respect, moved safely, and delivered without any issues. They worked quickly without ever seeming rushed or careless.
Moving can be stressful, but Better Call Moving made the entire process smooth and easy. I highly recommend them to anyone looking for a dependable, hardworking, and professional moving company. Truly excellent service!
Details: 3-5 items • Armchair / recliner • Dining table • Bed frame • Mattress • Boxes • Side table / lounge table • Other furniture items • Less than 5 miles • Stairs to load items • Stairs to unload items
Furniture Moving and Heavy Lifting
Colleen C.
Jul 12, 2026
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From Google
I used BCM last week for a move in Boston, Abdusamat and I did not catch the others name, were my movers and they were so helpful and friendly. The rate was highly competitive- I recommend this company!
Vincenza B.
Jul 7, 2026
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Hired on Thumbtack
Great job. Communicative the whole time, arrived within the window provided, did the work non-stop, really went through it at a steady, fast pace, took care with all the items, got the job done in the time i expected--better than, even.
Details: 6-10 items • Sofa • Bed frame • Mattress • Mirror / painting • Other furniture items • 21 - 30 miles • Stairs to load items • No change in floors to unload items
Furniture Moving and Heavy Lifting
Joe J.
Jul 12, 2026
•
From Google
Sam and crew showed up on time and worked efficiently. They helped get everything to the new place and put my furniture exactly where I wanted. I definitely recommend this moving company.
Ebosetale I.
Jul 11, 2026
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From Google
I did an interstate move from Boston. Better call Company was able to fit in my move within the short timeline of contacting them and the actual move date. They accommodated both exact move-out date and timeframe during the day. They were also very thorough in wrapping large items for a scratch-free transportation and had items delivered to location in good time and condition. Previous reviews were very helpful and accurate - a very honest group!
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We believe in clear, transparent pricing with no hidden surprises. Our rates are based on the size of the move, crew required, access conditions, and travel time. We provide upfront estimates for local and long-distance moves, and we always explain what is included before your move begins.
What is your typical process for working with a new customer?
We start by learning the details of your move, including inventory, locations, timing, and any special requirements. From there, we recommend the appropriate crew and truck, provide a clear estimate, and confirm the schedule. Our team handles the move from start to finish, ensuring professional communication throughout the process.
What education and/or training do you have that relates to your work?
At BCM, our team is professionally trained in furniture protection, packing, loading strategy, safe lifting, and relocation logistics. We focus on efficient handling and careful transportation to ensure high service standards for residential, commercial, and specialty moves.
