A Plus Computer Services / APC Integrated

Dorchester, MA

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About this pro

We provide computer IT service support for home and business.

We are professionals in our field of expertise. We offer computer IT support for home or office.

Wherever your computers are, office or home, we come to you and insure that everything is running as it should. For all installations and testing, from start to finish, we are there.

In home, in office, remotely or at the shop, we are there for you.

Our IT computer company takes its reputation and customer relations very seriously. We treat our customers with respect, and we strive to provide the highest level of satisfaction for any job, small or large.

Our services include on-site computer repair and remote desktop support, PC repairs, Apple Mac repairs, or simply just drop off at our computer service shop. We also offer business computer networking, virus removal, spyware removal, data recovery, laptop repair, in-home and commercial wireless networking, data cabling services, data storage, IT consulting, etc.

We have on-call computer techs who will travel to your location in the greater Boston area upon a quick appointment schedule.

We also offer to log in remotely to your home or office computer and perform services as needed, like virus removal, spyware removal, PC maintenance, operating system tune-ups and also networking issues, etc.

Our certified on-site computer technicians are qualified to resolve almost any issue you might experience with your PC, Mac or in your office business computer network, as well as home office computer network. We perform operating system installations, firewall security systems, hardware or software repairs, and data disaster recovery. We also work with external devices and assist in installations and repairs of LCD screens, LED screens, and scanners, and printer fixes and configurations. Also, we are trained to solve complex software applications and hardware package problems.

We also attach software and hardware issues with smartphones, tablets, and other mobile devices. Whether cracked screen, broken buttons, software issue or charging issue, we fix it all.

In addition to our computer-related services, we also offer repairs of different electronic equipment such as LCD TVs, LED TVs, etc.

Location

Dorchester, MA 02122

Background check

Complete

Years in business

14

Number of employees

7

Times hired on Thumbtack

72

Reviews

25 Reviews
  • Mauricio B. Aug 5, 2017
    Computer Repair
    Verified Review
    First class work. My laptop looks brand new again.
  • Diana K. May 17, 2017
    Printer Repair
    Verified Review
    Good and will return if I need to in the future.
  • Tina W. Mar 5, 2017
    Computer Repair
    Verified Review
    fast service
    It turned out to be too expensive to repair the laptop-$250, so I 'do rather buy a new one. But he really got back to me with a quote sooner than he promised.
  • Greg R. Sep 10, 2016
    Computer Repair
    Verified Review
    Excellent Computer Repairs Done On Time and On Budget
    I was very happy with the repair service provided by A Plus Computer Services. They listened to my description of the overheating issue I was having with my iMac, offered flexible times to meet with them about the problem, then fixed it within the time period we discussed. They also identified another potential problem once they had the machine open, so that I would be ready and know what to do if it came about. Great guys, great service. I highly recommend them.
    Olti G. Nov 27, 2016

    Thank you for your business. Looking forward to helping you in the future. Best, Olti.

  • Jim C. Aug 18, 2016
    Computer Repair
    Verified Review
    They replaced my hardrive saved my data I thought I lost it all and installed windows 7 with data. Great job! Fair price. Overall I am a very satisfied customer.
    Olti G. Nov 27, 2016

    Thank you for your business. Looking forward to help you in the future. Best, Olti.

  • Mike R. Jul 15, 2016
    Computer Repair
    Verified Review
    Great service would defintely use again
    Olti G. Nov 27, 2016

    Type your Thank you for your business. Looking forward to help you in the future. Best, Olti.

  • June Z. Jun 11, 2016
    Computer Repair
    Verified Review
    They fixed up my laptop pretty good
    Olti G. Jul 24, 2016

    Thank you June for your business. Looking forward to help you in the future. Best, Olti.

  • Dudley R. Jan 20, 2016
    Computer Repair
    Verified Review
    They were the only company that responded about fixing a bricked router. They fixed it quickly and at a fair price. I recommend them very highly.
    Olti G. Nov 27, 2016

    Thank you for your support. Looking forward to helping you in the future.

  • Nilton P. Dec 17, 2015
    Computer Repair
    Verified Review
    Olti G. Nov 27, 2016

    Thank you for your support. Looking forward to helping you in the future.

  • Eleanor H. Nov 12, 2015
    Computer Repair
    Verified Review
  • Ira H. Aug 22, 2015
    Computer Repair
    Verified Review
    Replaced keyboard and battery in a Samsung QX--411 laptop. They pre-ordered the parts, called me when they arrived, and installed them in less than 1 business day. Outstanding service, great price.
    Olti G. Nov 27, 2016

    Thank you for your support. Looking forward to helping you in the future.

  • Thomas C. Aug 19, 2015
    Computer Repair
    Verified Review
    Olti G. Nov 27, 2016

    Thank you for your support. Looking forward to helping you in the future.

  • Dmitri S. Jun 21, 2015
    Computer Repair
    Verified Review
    Frankly, I do not remember another occasion like this - service leaving nothing to complain about, nothing more to desire. APC integrated (or A+) listened to my wishes, worked with me on designing the best solution for my DELL mobile professional workstation problem, then went off to order obscure components and ultimately delivered the result that exceeds original DELL specification. I would definitely come back here with other computer problems, regardless of complexity. In the end, I am happy I decided to give the A+ team a try, as I couldn't have been more satisfied as a customer. Last - I am a perfectionist, I treat my computers as pro tools, and I found complete understanding of my methods with Olti Gjura and his team. !D.S.
    Olti G. Nov 27, 2016

    Thank you for your support. Looking forward to helping you in the future.

  • Richard S. Jun 20, 2015
    Network Support Services
    Verified Review
    One of A Plus Computer Services IT Support Specialists...Hicham Jaafary came on Sat. morning and worked very quickly and efficiently to set up my new 4 in 1 printer, fax, scanner, copier. He set it up for wireless and USB (in case of wireless being down) and showed me how to use everything. Hicham proved to be very knowledgable, nice, professional and helpful. He even looked at the performance of my computer and made a great suggestion of what product to buy at Best Buy or Staples to clean up my hard drive, for faster performance. Overall, he was EXCELLENT!
    Olti G. Nov 27, 2016

    Thank you for your support. Looking forward to helping you in the future.

  • Bill H. May 30, 2015
    Computer Repair
    Verified Review
    Great response time and excellent service.
    Olti G. Nov 27, 2016

    Thank you for your support. Looking forward to helping you in the future.

  • Hoang N. Jan 8, 2015
    Computer Repair
    Verified Review
    Everything's perfect.Quick repair and great customer services.
    Olti G. Nov 27, 2016

    Thank you for your support. Looking forward to helping you in the future.

  • Mark S. Jan 7, 2015
    PC Computer Repair
    Verified Review
    If you want a company that is committed to getting the job done right, choose A+. They worked on my Sony laptop. It's a tiny machine, making it difficult to work on (I know, having worked on Apple laptops in the past), and a part broke during the repair. There were a couple of complications with the replacement parts that were ordered, but to make a long story short, Gary and Olti put in a ton of work and spent a lot of money to get the machine back to perfect working order. They declined to accept payment, and even threw in a generous amount of RAM for free, a great value. These guys know what they're doing, and more importantly, they really care, as much or more so than any business I've been associated with. I highly recommend A PLUS!!
    Olti G. Nov 27, 2016

    Thank you for your support. Looking forward to helping you in the future.

  • Metehan Y. Nov 8, 2014
    Computer Repair
    Verified Review
    They charged me without problem solving and besiding even they told me they are not gonna charge to diasnogtic the PC. I found and solved the problem by myself even the problem has not to with what they said.
    Olti G. Mar 2, 2015

    Hi Metehan, Is there anything we can do to make you happy with your review. Please let me know, we really appreciate your time and patience. We really want you to be happy with us. Please let us know. Best, Olti.

  • Steven B. Aug 3, 2014
    PC Computer Repair
    Verified Review
    My laptop had a graphics card problem and other problems like being too slow at times. I took it to A Plus and they told me it's gonna take about 3 days, I was a bit reluctant but I decided to do it and true to their word, after 3 days I picked up my computer and it looked brand new. They not only fixed the graphics card but also cleaned it up and now it looks like I have a new laptop. The price was not as expensive as I expected so that's a plus and when I got there to pick up my computer Olti gave me extra tips on what to do to prevent my computer from breaking down again and how to take care of it better. Overall I have to say the service was awesome and I can't complain. I'd recommend anybody to go there. If you think it's kinda far for you to travel without a car, trust me, it's worth it! 5 stars....
    Olti G. Nov 27, 2016

    Thank you for your support. Looking forward to helping you in the future.

  • Kenny L. Jun 27, 2014
    PC Computer Repair
    Verified Review
    Sent my laptop in to be diagnosed, and they called me the next day stating the options that I had. I went over various options and once I decided on what I wanted they told me that my laptop will be ready in about an hour! Amazing service! Highly recommend.
    Olti G. Nov 27, 2016

    Thank you for your support. Looking forward to helping you in the future.

  • Alma N. Jun 25, 2014
    Computer Repair
    Verified Review
    They responded to my email inquiry immediately. A technician got in touch with me, to explain the options and prices. My laptop got fixed the next day. It is nice to have the pick up/ drop off services as an option. Fast, reliable and affordable.
    Olti G. Nov 27, 2016

    Thank you for your support. Looking forward to helping you in the future.

  • Jovan T. May 3, 2014
    PC Computer Repair
    Verified Review
    Go to these guys if you need your PC repair quick and cheap. They undercut the competition 50% definitely coming back with my desktop
    Olti G. Nov 27, 2016

    Thank you for your support. Looking forward to helping you in the future.

  • Loretta M. Apr 3, 2014
    Computer Repair
    Verified Review
    It was a pleasure doing business with Olti. The people who work with him are also, outstanding. They arranged a pickup and drop-off on my computer. It was finished quickly and they even upgraded me to Windows 7. Thank you, a million times thank you. You saved my programs and files.
    Olti G. May 3, 2014

    Thank you for your support. Looking forward to helping you in the future.

  • Anna C. Mar 20, 2014
    Apple Computer Repair
    Verified Review
    I had a water damaged macbook pro and was frantically researching all the repair shops in the Boston area. Everywhere, including the Apple Store, told me that I was better off buying a new computer because the repairs would be costly. But here I am, typing this review on the same laptop that was supposed to be a goner. Not only did A Plus Computer Services give me an incredibly modest deal (1/4th the price of what the Apple Store said it would cost to fix through them), they were fast, fixing the computer within one day of diagnosing it (the diagnosis was free, might I add) and calling me to confirm that I was okay with the price and getting the green light to repair it. ON TOP OF ALL OF THIS, I mentioned briefly that I was a poor college student struggling without my laptop and they gave me a loaner laptop and charger FOR FREE. All I had to do was return it when I came to pick up my computer. AND, they give a 6 month warranty on their products, again, FOR FREE. They were very kind, answering my many questions, and saved me so much money, stress, and time. It might seem discouraging to trek out to their store but trust me, it is worth the distance. It is rare to find such genuinely good people who care about both the customer and the product. THANK YOU A PLUS COMPUTER SERVICES!!!!!!
    Olti G. May 3, 2014

    Thank you for your support. Looking forward to helping you in the future.

  • Parker H. Aug 3, 2012
    Computer Repair
    Verified Review
    A Plus did a great job diagnosing and fixing the problem with my computer. The turnaround time was quick and the pricing was great.
    Olti G. Aug 8, 2012

    Thank you for your support. Looking forward to helping you in the future.

Q&A

What types of customers have you worked with?
Virus removals, spyware removals, laptop repairs, laptop screen replacements, hard drive data recovery, data backup, online data backup, system os reinstallations, drivers update, server installation, networking, cabling, firewall installations, wireless network installations, complete office solutions, home visits, server migrations, active directory server setups and configurations, computer networking maintenance, surveillance security camera installations with hardware and software configuration for home or office, it consulting, free diagnose of problem, free estimate and site survey for business clients.
What advice would you give a customer looking to hire a provider in your area of work?
When choosing a provider for your computing IT needs you need to choose wisely. Since IT Computer support is one of the most important parts of your daily life in home and at the office business, you need to choose someone where the professional skills, technology knowledge, trust and honesty are at its highest levels. A Plus Computer Services has all of them combined. Our staff is well trained, reliable and we stand behind our products and services because we are a trusted reputable company. Our company has been around for more than 9 years and we strive to provide our customers with the best experience together with affordable pricing.