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Hired 47 times
12 years in business
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All in One Computer Repair - Boston 2019
Photos and Videos
41 photos and 1 video
Computer not turning on,
Slow computer performance,
Virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Troubleshooting needed to determine issue
Sam is THE MAN!. He offers very reasonable rates, quick turnaround on repairs, and is always prompt and courteous. In short, he’s a real pleasure to do business with. I highly recommend Sam for ALL computer-related issues.Oct 17, 2018Sam's Plan B Data Services's reply
Thank you Ken!!
Sam continues to manage a difficult situation with an old computer and has somehow retrieved much cherished photos from it and will be installing them into my new computer.Nov 12, 2019Verified
Sam was awesome, he was very fast at responding to my emails and needs, the great part is I love the fact Sam came to pick up my computer as well as brought it back to me after it got fixed. He gave me the diagnostic within a day. His explanation was easy to understand. I had my computer for almost 10 yrs and the data fried so unlike geek squad or other computer store sucks!! They tried to get me to buy a new computer but not sam!! Sam fixed my computer!! I'm happy with it. I will definitely use his service for future computer issues.Oct 2, 2019VerifiedSam's Plan B Data Services's reply
I am glad I was able to help I look forward to working with you in the future.
Sam was fantastic. I had a problem with an old computer, and I needed to recover some data from it quickly so I could use it. Sam came up with an innovative solution and even worked over the weekend to fix the problem. The price was reasonable and the service was great.Nov 3, 2019Verified
I really enjoyed Sam’s smiling face and was especially please with his knowledge and the work on my computer and TV. Go Sam😘Aug 21, 2019VerifiedSam's Plan B Data Services's reply
Thanks Pauline for taking the time to write such kind review! =) appreciate your 5 🌟.
Samir Ramirez Vargas
- What should the customer know about your pricing (e.g., discounts, fees)?It depends on the job at hand for data recovery I have a range from $300 to $800 for easy to complex issues as long as I don't to physically open a drive. If platters or heads need to be replaced then it can run from $1800 to $2000. For computer repairs and other types of jobs, I charge by the hour $95 minimum of 2 hours.
- What is your typical process for working with a new customer?I get a phone call from the customer explaining the problem, based on that I will give an estimate. Then the customers and I will meet at their place or at a public place.
- What education and/or training do you have that relates to your work?Self-taught 10 years on the job recovering data from pretty much anything that can hold data. I like to hack things to make them do what I need.