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MASS WINDOW AND DOOR
MASS WINDOW AND DOOR

MASS WINDOW AND DOOR

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Introduction: At Mass Window & Door Inc. we specialize in all of your home's Exterior needs; Windows, Doors, Roofing, and Siding. We believe in an efficient approach with no drawn out, high pressure, sales pitch full of gimmicks and empty promises. We accurately asses the project paying close attention to detail. We give a clear and thorough explanation of the project. Making sure our customers understand what exactly will take place during the project is what keeps our customers at ease and not in the dark. Most importantly, we follow through. We take great pride in what we do, and our work reflects it. Protecting your home and your belongings is important to you and to us too, so we treat your home with the same care and respect as we do our own. We leave our work areas thoroughly cleaned and free of debris on the same day as the installation. Increasing the energy efficiency of your home with a premium installation using high performance products with industry leading warranties, and our emphasis on quality customer service is what we stand behind and sets us apart from our competitors. Your home is your investment. Let us help you protect it. Check us out Online: MassWindowandDoor.com Facebook: @masswindowanddoor
Overview

Hired 8 times

Serves Bridgewater, MA

Background checked

15 employees

6 years in business

Payment methods

Cash, Check, Credit card, Square cash app, Venmo

Social media

Facebook

Featured Projects
  • THERMA-TRU ENTRY DOOR

    Approx. $3200

  • Bay window

    Approx. $6000

Photos and Videos

30 photos

Specialties
Door opening type

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Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Good 4.4

14 reviews

5
86%
4
0%
3
0%
2
0%
1
14%

Read reviews that mention:


Kunal W.

Door Installation

These guys were very professional and it was easy to communicate for me. Nice work installing patio sliding door
Nov 7, 2020
·
Verified
Molly H.

Window Installation

The team at Mass Window and Door was quick to respond to my inquire for new basement windows. They did an amazing job and left no mess. I’m already looking for my next project for them. Highly recommend.
Sep 29, 2020
·
Verified
Thais C.

Door Installation

They responded quickly to my request for an estimate and came right out within 2 days. The process was clearly explained and an estimate was sent in a timely manner. The time frame was set up and the project completed on time. I love my new door, great quality, looks wonderful and I couldn't be happier.
Sep 9, 2020
·
Verified
Thumbtack Customer

We had a front deck completely rebuilt and sliding door installed. What a great job and we were thrilled with the results! From beginning to end ( which wasnt long) the workers were extremely professional and super neat. We will definitely have this company back for future work. The Feeleys
MASS WINDOW AND DOOR's reply
Thanks for the great review, we pride ourselves on great workmanship and our cleanliness. We look forward to your next home renovation project!!!
Feb 19, 2020
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Review from Google
Christian B.

General Carpentry

Dennis and team diagnosed the problem with a rotting window frame better than anyone else could. He gave a clear solution and fair quote. The job was done on time with clear communication and a great result, and no mess. I would highly recommend this crew and will work with them again on projects at my home.
Apr 15, 2020
·
Verified
Credentials
Background Check

Dennis Chalmers

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    We feel we are affordable yet competitive. We do have overhead like most companies, a warehouse for shipping and recieving, dumpsters for responsible waste disposal, etc. However in our industry, the unfortunate truth, is we all compete with individuals with nothing more than a pick-up, some tools, the intent to upcharge along the way with "unforseen" issues, secretly cut enough corners to make a circle, and never respond in the event there is a need for service. So the fluctuations in quotes can be immense depending on sources. The most important part of any quote or contract, is a clear and thorough explanation of what exactly will be done, and what actual products will be used. These details are necessary in the accurate comparison of proposals. It's important to make sure the dollar amount isn't the only difference in the services promised.

  • What is your typical process for working with a new customer?

    All quotes are free with no pressured commitment. We accept Cash, Checks, or Credit Cards and offer affordable Financing. We provide the ability for customers to make a purchase without ever meeting them in person from the comfort of their couch via our website or corresponding remotely through Zoom conferencing, text, or email. When you contact us, you are contacting the owners directly. We are personally involved in all aspects of every project. This allows for streamlined communication with nothing lost in notes from person to person. We will also be assessing, installing, and warranting your products. We are very flexible and have numerous ways of working with current and potential customers. We have the ability to view the project from outside in person with good photos of the inside, or, with just good photos of both in and out, and provide an accurate quote. This alleviates the need for person to person interaction during the COVID-19 Pandemic, or for all customers who own properties they aren't near. We also have the ability to offer an in person meeting, giving the customer the ability to view sample products before purchasing, such as actual windows with different colors and wood grains, or a sample slider door to allow the customer to feel the smooth gliding and lock operation of our products without leaving their home. This is for the customers who have a particular theme to match or want a more in depth knowledge of what they're buying, quickly, without making a commitment for hours of their valuable free time.

  • What education and/or training do you have that relates to your work?

    We are fully Licensed and Insured, HIC, OSHA certified, Lead Safe Supervisor Certified, coupled with over a decade of professional experience.

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