FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
A customer should know how the base price of a product or service is determined. loyalty discounts: temporary discounts for promotions or special events. perceived value: customers should understand how price aligns whit the value they receive from the product or service.
- What is your typical process for working with a new customer?
Training: Attract potential clients through various strategies such as advertising, content marketing, social networks, referrals. first contact: Establish initial communication with the client , either by email, phone call , or face-to-face meeting, to understand their needs and exceptions. Analysis or needs: listen carefully to the client fully understand their requirements or objectives Proposal: Present a detailed proposal with solutions tailored to the client's needs, including budget and conditions. Negotiation and closing: negotiate the terms of the contract and agree on the final details to formalize the relationship.
- What education and/or training do you have that relates to your work?
The main requirements are good physical condition , teamwork skills, and a positive attitude. customer service skills organization and coordination transportation of items logistics