FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
✅we work with fixed prices. ✅we offer a discount on increasing the frequency of service. ✅we offer special discount for 2 members of the same family joining the service.
- What is your typical process for working with a new customer?
Active Listening: Start by carefully listening the customer's needs. This is a critical first step because it ensures that you have a clear understanding of what they're looking for. Scheduling and Coordination: After understanding their needs, work with the customer to find a suitable day and time to execute the job. This scheduling aspect helps ensure that the work aligns with their availability and timeline. In-Person Meetings (if preferred): Some customers prefer to meet you in person before starting the work. This willingness to accommodate their preference for face-to-face interactions demonstrates your flexibility and commitment to meeting their comfort level. Tailoring Services to Individual Requests: Our approach involves customizing the services to fulfill each customer's unique requests. This personalized service can enhance customer satisfaction and ensure that their specific needs are met. In summary, our typical process emphasizes effective communication, flexibility, and a customer-centric approach. By actively listening, accommodating preferences, and tailoring your services, we are well-positioned to build strong relationships with your customers and deliver solutions that meet their individual requirements.
- What education and/or training do you have that relates to your work?
I've dedicated a significant portion of my career to the cleaning industry. Over the years, I've had the privilege of working in various roles and settings, each contributing to my growth and expertise in this field. My journey has been marked by a commitment to continuous learning and a passion for leading and growing my own business.