FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is completely transparent. You can see your exact price instantly when you book online—no calls, no quotes, and no back-and-forth. Our base clean covers your entire home, including kitchen surfaces, all bathrooms, bedrooms, living areas, and common spaces. We do charge extra fees for specific add-ons, such as cleaning inside ovens, inside fridges, or doing laundry.
- What is your typical process for working with a new customer?
We have a simple, 100% online, three-step process: 1-Book fully online in seconds: See your exact price, pick your add-ons, choose your date, and pay—all online. 2-Pick a day and time: We confirm fast. You don't even need to tidy up before we arrive—leave the house exactly as it is. 3-Come home to a clean house: Walk in after we're done with no fuss and no follow-up.
- What education and/or training do you have that relates to your work?
Every cleaner on our team goes through a thorough background check before they step foot in your home—no exceptions. We are also fully insured and bonded. Our cleaners follow a strict checklist to ensure the same level of quality every single visit, whether your cleaning is done by one or two professionals.