Romeo IT & Design Services
Romeo IT & Design Services

Romeo IT & Design Services

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Review Summary

Great 4.7

(94 reviews)

This pro is a skilled and knowledgeable IT technician, providing quick and efficient solutions to customers' computer issues. They are praised for their professionalism, patience, and ability to explain complex concepts clearly. Customers also appreciate their timely arrival and follow-up communication. Some customers have hired the pro on a long-term basis for ongoing IT support.

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Introduction
I offer a 10% military discount for active and retired military, thank you for your service I truly care that your computer works, and works well. The fact you need a computer for work, home, play, relaxation and communication is important to me. I will in all cases strive to complete your computer in a timely and least expensive manner as possible. I pickup and deliver your computer because I believe in service. I also provide remote repair service (as long as the computer is able to get online) in order to do repairs for customers outside my travel radius, or for customers who find it more convenient. I've been working with IT for over 16 years and I have acquired some good experience/knowledge in the following areas: * LAN, WLAN, WAN, VPN; * Basically ANY hardware/peripheral installation/configuration on both PC and MAC such as keyboard, mouse, printers (wired/wireless), scanners, webcams, IP cameras, video capture boards/devices and others; * Installation/configuration/repair of any MS Windows or MAC OSX versions; * Optimizing PCs performance; * Computer diagnosis and replacement of damaged components such as video cards, memories, HDDs, SSDs, sound cards, system boards, PSUs, CPUs on both PCs and MACs desktops and most laptops; * HDD cloning for PC and MAC computers; * Virus, Malware and Adware cleaning/removal; * Creating backup routines; * Installing and working with VM (Virtual Machines); * Remote Access/support; * Data Recovery (depending on the damage extension of the hardware). Services include: Technology consultation, technology lessons, Computer installation/ repair, software installation, data backup/transfer, virus/malware removal, network setup, etc. Services also include web and graphic design: websites, business branding needs (logos, business cards, stationary), invitations. etc. Services are being expanded to also cover Video conversion: VHS to DVD, and DVD to computer video file. Your technical needs, are my specialty. People are what the whole thing is about. Everything starts and ends there. I know computers are a pain in the butt, and far from being user friendly, in fact I find the term just silly. I have other adjectives, however, silly will have to do. People use computers, people need computers, people need help with computers. I would say people are the most important part of any endeavor, without them you could truly ask the question, who cares”? I am very lucky to go to many locations that I may never be able to go if it were not for my profession, some are dark and lonely while others are exciting and interesting but no matter, always a treat. I am very satisfied taking things that do not function or are having issues and correcting the problem. I often liken it to a Chess match, I will win, because I believe I will win, and because after all a computer is just a thing. I love technology. Anything with a screen or circuit board is usually right up my alley. Computers, cell phones, tablets, printers, tvs and other a/v products..etc This is what I do for a living since always - and I just love it. I live and I breath technology. ;-)
Overview

Hired 152 times

1 similar job done near you

Background checked

1 employee

24 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, Samsung Pay, Square cash app, and Zelle.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2022

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2019

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2018

Featured Projects

2 photos

Specialties
Computer type

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Computer issue

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Reviews
Great 4.7

94 reviews

5
93%
4
1%
3
0%
2
0%
1
6%

Read reviews that mention:


pro avatar
Susan M.
7 days ago
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Hired on Thumbtack

Hired on Thumbtack

Ray was very kind and knowledgeable. I’m 69 years old and not very tech savvy. He was so patient with me and he fixed my computer!!! The price was very reasonable. I will specifically ask for Ray the next time I need computer help.

Details: PC • Laptop • Computer not turning on • At the pro’s location • My home, venue, etc.

Computer Repair
pro avatar
Lee B.
Jan 30, 2024
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Hired on Thumbtack

Hired on Thumbtack

Ray was great. I am just bad with computers. Ray got me all set up and was very patient, explaining everything to me. so even I could understand it. Moving forward I will use Ray for all my computer needs. Highly recommended.

Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc.

Computer Repair
pro avatar
Virgil G.
Jun 4, 2024
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Hired on Thumbtack

Hired on Thumbtack

Very professional and knowledgeable. Arrived on time and completed the installation quickly. Also completed a few changes/ adjustments on our PC. Insured the printer was printing properly and shared instructions for the future if there ever is a problem with the printed copies. Will definitely recommend and use this service again. Buster

Details: Personal (Home) • Technology support • Computer • My home, venue, etc.

Network Support Services
pro avatar
Maureen O.
Feb 21, 2024
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Hired on Thumbtack

Hired on Thumbtack

Ray is a rock star! I needed my new office equipment set up last minute! Ray was professional and got me set up in a few hours and made sure I was comfortable with the new set up. I now call him “My IT guy” Thanks Ray!

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
pro avatar
Maybeth L.
Dec 25, 2023
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Hired on Thumbtack

Hired on Thumbtack

I can’t thank Mr. Romeo enough. He came right away and gave us internet. I was thrilled that he is available for all our technology needs and will call again. I have recommended him to several families.

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.

Network Support Services
Credentials
Background Check

Ray Romeo

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