Romeo IT & Design Services
Romeo IT & Design Services

Romeo IT & Design Services

Offers remote services
Discounts available
Offers remote services
Discounts available
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Responds within a day

Introduction: I offer a 10% military discount for active and retired military, thank you for your service I truly care that your computer works, and works well. The fact you need a computer for work, home, play, relaxation and communication is important to me. I will in all cases strive to complete your computer in a timely and least expensive manner as possible. I pickup and deliver your computer because I believe in service. I also provide remote repair service (as long as the computer is able to get online) in order to do repairs for customers outside my travel radius, or for customers who find it more convenient. I've been working with IT for over 16 years and I have acquired some good experience/knowledge in the following areas: * LAN, WLAN, WAN, VPN; * Basically ANY hardware/peripheral installation/configuration on both PC and MAC such as keyboard, mouse, printers (wired/wireless), scanners, webcams, IP cameras, video capture boards/devices and others; * Installation/configuration/repair of any MS Windows or MAC OSX versions; * Optimizing PCs performance; * Computer diagnosis and replacement of damaged components such as video cards, memories, HDDs, SSDs, sound cards, system boards, PSUs, CPUs on both PCs and MACs desktops and most laptops; * HDD cloning for PC and MAC computers; * Virus, Malware and Adware cleaning/removal; * Creating backup routines; * Installing and working with VM (Virtual Machines); * Remote Access/support; * Data Recovery (depending on the damage extension of the hardware). Services include: Technology consultation, technology lessons, Computer installation/ repair, software installation, data backup/transfer, virus/malware removal, network setup, etc. Services also include web and graphic design: websites, business branding needs (logos, business cards, stationary), invitations. etc. Services are being expanded to also cover Video conversion: VHS to DVD, and DVD to computer video file. Your technical needs, are my specialty. People are what the whole thing is about. Everything starts and ends there. I know computers are a pain in the butt, and far from being user friendly, in fact I find the term just silly. I have other adjectives, however, silly will have to do. People use computers, people need computers, people need help with computers. I would say people are the most important part of any endeavor, without them you could truly ask the question, who cares”? I am very lucky to go to many locations that I may never be able to go if it were not for my profession, some are dark and lonely while others are exciting and interesting but no matter, always a treat. I am very satisfied taking things that do not function or are having issues and correcting the problem. I often liken it to a Chess match, I will win, because I believe I will win, and because after all a computer is just a thing. I love technology. Anything with a screen or circuit board is usually right up my alley. Computers, cell phones, tablets, printers, tvs and other a/v products..etc This is what I do for a living since always - and I just love it. I live and I breath technology. ;-)
Overview

Hired 95 times

1 similar job done near you

Background checked

1 employee

22 years in business

Payment methods

Apple Pay, Cash, Check, Credit card, Google Pay, Samsung Pay, Square cash app, Zelle

Social media

Facebook

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

All year

Jan - Jun

Featured Projects

2 photos

Specialties
Computer type

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Computer issue

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Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Great 4.7

67 reviews

5
91%
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2%
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Read reviews that mention:


pro avatar
Debbi C.
Nov 6, 2021
·

Hired on Thumbtack

Hired on Thumbtack

Ray was amazing. He arrived right on time, brought equipment he thought we needed, based on the description of our problem. Within minutes our internet was working throughout our home. We highly recommend Ray.

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.

Network Support Services
pro avatar
Marge M.
Sep 25, 2021
·

Hired on Thumbtack

Hired on Thumbtack

Ray is incredible! We had such a mess of cords, 2 modems going and our Wi-Fi was so low we couldn’t watch Disney Plus. He had us all set in no time, I authorized a purchase of equipment to help get the Wi-Fi through the house and he even went and picked it up. I would absolutely recommend him to everyone! 👍

Details: Personal (Home) • Network setup and installation • Technology support • Router • My home, venue, etc.

Network Support Services
pro avatar
Tony B.
Jul 13, 2021
·

Hired on Thumbtack

Hired on Thumbtack

Ray was great! Extremely knowledgeable, professional and a pleasure to work with. I highly recommend Romeo IT & Design Services.

Details: PC • Desktop • Computer not turning on • My home, venue, etc.

Computer Repair
pro avatar
John H.
Jun 24, 2021
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Hired on Thumbtack

Hired on Thumbtack

Was Very helpful got my pc from taking 15 minutes to start to back to normal . Was very knowledgeable and found and solved my Problem with my Motherboard bios being bad .

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
pro avatar
Jordan R.
Feb 27, 2020
·

Hired on Thumbtack

Hired on Thumbtack

Romeo was great he new exactly what he was doing fixed my computer now it’s running great! Very nice guy and makes you feel comfortable ! Would definitely higher him again! Highly recommend !! Thanks Romeo !!

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
Credentials
Background Check

Ray Romeo

FAQs

  • What is your typical process for working with a new customer?

    I ask a lot of questions about how the technology is being used. The issues being faced. And we make a plan together to come up with a solution

  • What education and/or training do you have that relates to your work?

    Associates degree in Web and graphic design. Bachelor's degree is in progress. I have been freelancing in this field for approx 16 years. I was the senior certified tech at Staples and an ARA(advanced repair agent) at Geeksquad and also worked at 2 tech support call centers

  • How did you get started doing this type of work?

    Been involved in the tech/it field since I was in middle school

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