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Launcelot "Lance" McGrann

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About
Professionalism and clients satisfaction is the ultimate goal, see my reviews for proof of why I have been chosen by the clients as the #1 in Boston Metro and New England States. I offer assembly and repair of mechanical and electro-mechanical systems and products (over 10 years' experience). I also have a proven track record of being one of the best in, gyms and fitness equipment of all types, home or office furniture, and previously a career specializing in cubicles (modular panel systems) and custom configured/designed(ing) of hard-wall offices (12 years and former 2x business owner), and flat pack (RTA, IKEA, & Wayfair, etc.). If it needs to be assembled, repaired, or diagnosed, I have the knowledge, experience, and most importantly, the best references from the best clients. I have lots of current references, and I service all of New England, Mass., NH, Conn., R.I., VT, and ME. I have previously been contracted or "subbed" with 5 different companies/corps including, UX assembly, NAS, US Assembly, Insite Solutions Corp, all are contractor's of MNF and Warranty Corps. Currently I do business with the largest corp moving company in the US, two massage chair manufacturers, a seating manufacturer (Staple's and BJ's suppliers), a corp art gallery out of Chicago, a Bio Tech corp start up, a import export corp (BJ's supplier), and Mayfair corp. When I was with U.S.Assembly/Insite I completed over 500 work orders in 3.5 years, and was their #1 Ranked tech in the country (out of approximately 200), in the following areas: most jobs, highest client satisfaction, customer reviews (client contacted by phone after every completed job), ability to assess problems and diagnose correctly, and ability too read and understand exploded views and diagrams. Clients requested for me by name to return for resolving a different issue with same product. As my reviews will prove, this track record continues to this day. I have a background in customer service, sales, engineering, drafting, people/empl management, client satisfaction, getting what needs to be done, and completed the correct way, as originally designed and / or designing and fabricating to fit/repair, if possible. I am sorry but I DO NOT MOVE, LIFT, STAIR CARRY OR TRANSPORT product, without prior knowledge of being onsite. Payment upon completion, Cash preferred, or Company check. Credit Cards, or online/app payments NOT accepted Thank You for Choosing or Considering me & my services! Everything! Meeting people, traveling, and most importantly, making my clients ecstatic about their new home, assembled, or repaired product(s).
Overview

Hired 113 times

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Business hours

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Payment methods

This pro accepts payments via Cash.

Top Pro status

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2020

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2019

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2018

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2017

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2016

Services offered
Length of items over 6 ft

Range 0 0

Range 1 2

Range 3 5

Range 6 10

Wall material

Brick

Concrete

Wood

Steel

Property type

Residential

Commercial

Projects and media
Projects and media
Reviews

Customers rated this pro highly for work quality, punctuality, and professionalism.

Exceptional 5.0

83 reviews

5

99%

4

0%

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Read reviews that mention:


pro avatar
Nancy e.

Jun 10, 2017

Hired on Thumbtack

Lance was very professional and he had a great eye for detail. You could see that art hanging was truly his expertise. He also made some great suggestions that I agreed with. Would hire him again and highly recommend him. Also very personable and easy to work with.
Picture Hanging and Art Installation
pro avatar
David S.

Apr 24, 2015

Hired on Thumbtack

Lance put together an armoire for us. He was incredibly professional during the entire process. He showed up on time and it was clear that he is an expert installer and a perfectionist. He worked very quickly and cleaned up the space after completing the job. We would highly recommend Lance’s services and will use him again in the future.
IKEA Furniture Assembly
pro avatar
Phillip C.

Jan 25, 2019

Hired on Thumbtack

Knows his stuff. Lance came to install a power, two track 3 channel curtain and drapery machine. He completed the job in record time and asked if he could do anything else. He had never done this before and it work perfectly. He put together two decorative occasional chairs for me and did not charge me any more money because he finished the first job sooner than expected. I believe he is brilliant and a consummate professional. After that, he hung a heavy mirror in my vestibule. I more than got my moneys worth.

Details: Drapery • Installation • 1 - 5 • As recommended by professional

Launcelot "Lance" McGrann's reply
Thank you so much Sir! To receive such a review from a 24 year veteran is the highest, and most inspiring praise I could ever receive. It has been a pleasure and most gratifying time I have had the pleasure to use my god given skills in my recent memory. I get to do what I do love to do due too your former service in protection of our country and defense of our constitution. And again Godspeed on your health recovery Sir. With my upmost respect, Launce
Window Treatment Installation or Repair
pro avatar
Pamela S.

Nov 22, 2016

Hired on Thumbtack

Lance did a fantastic job hanging artwork and a large mirror in my home. What I appreciated most is his attention to detail. He was meticulous and cared that the pieces were hung correctly, solidly, and "just right"......he checked to make sure everything was exact to within an 1/8 of an inch. I would hire him again without hesitation.
Picture Hanging and Art Installation
pro avatar
Leah S.

May 30, 2015

Hired on Thumbtack

Cannot say enough wonderful things about Lance. A true professional. He's very communicative while scheduling and coordinating. Once he arrived, he was so careful, precise and meticulous. I had him hang a bunch of wall art, photography, mirrors and some canvas. Everything turned out perfect. I would use him 100x's over and recommend him to anyone I know.
Picture Hanging and Art Installation
Credentials
Background Check

Launcelot Mcgrann

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    $100 first hour for myself, $32.50 for each additional man, $32.50 per hour thereafter per man, per day, $.85 per mile over 40 miles from 01824 zip code, Elderly, Collage Student, and Military get a large discount.

  • What types of customers have you worked with?

    Diagnoses & Repair, and or Assembly of Mechanical or Electro-Mechanical product or systems.

  • What advice would you give a customer looking to hire a provider in your area of work?

    Ask Tech for A) past client references B) experience with mnf's (of YOUR product) tech dept. C) ask who they have contracts and/or employed with that will verify their (supposed) knowledge