FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every quote is based on the property size, current condition, cleaning type, and requested add-ons. We provide the complete price and cleaning scope before the appointment. Weekly, biweekly, and monthly clients may qualify for lower recurring rates. Any additional cost is discussed and approved before extra work begins.
- What is your typical process for working with a new customer?
First, we review the property details, requested service, priorities, and photos when available. We then provide a clear written quote showing what is included. After the scope, price, and schedule are approved, we complete the cleaning using the confirmed checklist and perform a final quality check before leaving.
- What education and/or training do you have that relates to your work?
Our work is guided by structured room-by-room checklists, surface-appropriate cleaning methods, product-label instructions, and final quality inspections. We focus on preventing cross-contamination, using products correctly, protecting property surfaces, and delivering consistent results from one appointment to the next.