FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size, condition, and type of cleaning (regular, deep, or move-in/move-out). We aim to provide fair and transparent pricing without overcharging. We offer better rates for recurring services (weekly, bi-weekly, or monthly).
- What is your typical process for working with a new customer?
We start by collecting basic details about your home, such as size, layout, and current condition. This can be done through your address or photos/videos. Once we have the information, we send a detailed estimate through our system, including the checklist of services and pricing. After approval, we schedule your cleaning, send a confirmation, and you’ll receive reminders, an “on the way” notification, and your invoice after the service is completed.
- What education and/or training do you have that relates to your work?
We start by collecting basic details about your home, such as size, layout, and current condition. This can be done through your address or photos/videos. Once we have the information, we send a detailed estimate through our system, including the checklist of services and pricing. After approval, we schedule your cleaning, send a confirmation, and you’ll receive reminders, an “on the way” notification, and your invoice after the service is completed.