FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is dependent on materials (both quantity and quality required to complete job), labor (how long it will take, how complex it is, how custom and personalized it is), timeline (expedited requests might incur an additional fee), and other factors as needed. Each quote is tailored to each client where any available discounts and/or fees will be fully discussed.
- What is your typical process for working with a new customer?
After initial contact has been made, we will schedule a free consultation with the client to make sure their needs are fully understood and so we are able to provide an accurate quote. Once the project has been agreed-upon by both parties, we will schedule a start date and timeline. I will keep the customer informed and included throughout the entire process. Once the project has been completed, we will review the final result with the client to make sure their needs are met and they are fully satisfied.
- How did you get started doing this type of work?
I started out as an apprentice for a woodworking company when I was 19 and fell in love with the trade. I have been in the field ever since for over 30 years.