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New Era Plumbing & HVAC

Top Pro

Licensed
Licensed
$99/service call

(waived if hired)

Pipe issues

Responds within a day

Thumbtack Guarantee

If you hire this pro, you’re covered by a money-back guarantee. Learn more

If you hire this pro, you’re covered by a money-back guarantee. Learn more

About
New Era Plumbing has built a reputation as a trusted and reliable provider of plumbing & HVAC services. Our clients choose to work with us for several reasons. Firstly, we have a team of highly skilled and experienced plumbers who are dedicated to providing exceptional customer service. They are knowledgeable in all areas of plumbing & HVAC, from routine maintenance to complex installations and repairs. Secondly, we use the latest technology and equipment to ensure that our work is of the highest quality.
Overview

Current Top Pro

Hired 28 times

Serves Dracut, MA

Background checked

License verified

9 employees

9 years in business

Business hours

SunClosedMon6:00 am - 9:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Venmo, and Zelle.

Credentials

License verified

S​h​e​e​t​ ​M​e​t​a​l​ ​M​a​s​t​e​r

License state: MA

Background checked

Passed by Soriya Pen on Feb 5, 2026.

Services offered
Pipe issues
Repair urgency

I work on non-urgent repairs

I work on urgent repairs

Flooding status

Yes

Projects and media
Projects and media
Reviews

Customers rated this pro highly for professionalism, work quality, and value.

Great 4.8

88 reviews

5

92%

4

5%

3

0%

2

1%

1

2%

Read reviews that mention:

pro avatar
Gaurav M.

Feb 24, 2026

•

Hired on Thumbtack

Wish they were cheaper but you get what you pay for and I regret my decision to go with a cheaper vendor who made our HVAC worse!

Details: Furnace • Not enough heat • Attic • Two-story building • House

Heating System Repair or Maintenance
pro avatar
Gill R.

Feb 5, 2026

Although not the least expensive i found that i was educated better on what was being repaired and why. Also got 3 repair options. Will be using them again and recommending then to everyone.
pro avatar
Natalya J.

Feb 5, 2026

New Era Plumbing and HVAC did a great job with our furnace. Professional, efficient, and knowledgeable, and everything was explained clearly. The furnace is running perfectly now. Highly recommend!
New Era Plumbing & HVAC's reply
The team here at New Era Plumbing & HVAC is thrilled to receive such a great rating! Thank you, Natalya!
pro avatar
Terell G.

Feb 6, 2026

•

From Google

Shout out to Steven Delacruz who came out and got the job done and educated every step of the way. Top notch professional service. 10/10 would recommend
New Era Plumbing & HVAC's reply
Thank you for the great review! We're glad to hear Steven provided top-notch service and kept you informed throughout the process. We appreciate your recommendation and thank you for choosing New Era Plumbing & HVAC! ⭐
pro avatar
Matthew B.

Feb 6, 2026

•

From Google

Zero judgment, zero nonsense. Just fast fixes, honest advice and the ability to make it all look easy. Highly recommend these guys
New Era Plumbing & HVAC's reply
Thank you so much for your feedback! We’re glad to hear you appreciated the honest advice and efficient service. We truly value your recommendation and your business. Thank you for choosing New Era, Matthew!
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