FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is straightforward and always includes all labor, materials, and the equipment needed to complete your installation the right way. We also offer package options for larger projects and occasional discounts for returning customers or referrals. Every estimate is fully detailed so you know exactly what you’re paying for, no hidden fees.
- What is your typical process for working with a new customer?
We start with a quick conversation to understand your goals and what you’re looking to install. From there, we request photos or schedule an on-site walk-through if needed. Once we have the details, we provide a clear estimate and timeline. After approval, we schedule your installation and handle everything from prep to final setup and testing. Communication stays open the entire time.
- What education and/or training do you have that relates to your work?
Our installers are trained in low-voltage electrical work, CCTV systems, access control, and home theater installations. We work with industry-leading brands daily and stay current with new technology, best practices, and safety standards to ensure clean, reliable installs every time.