Falmouth Home Improvements
It’s free with no obligation to hire
Hired 6 times
17 years in business
Photos and Videos
The job was to secure hand rails on two stairways to provide safety and come up to code. The work was excellent. The only problem was the carpenter arrived several hours later than expected, but considering he changed his schedule to come out on a Saturday after I expressed concern about a potential accident if someone put weight on a loose handrail, I wasn't too upset about the wait.Aug 20, 2015Verified
installed suspended ceiling. He also did other work installing baseboard and trim which needed doing. could have done a better job cleaning up but job was done in a timely manner.Oct 16, 2016Verified
Didn't keep appointment and texted me later that he had a family medical emergency.May 23, 2019Verified
Looks great and under budget!May 24, 2018Verified
Trim or Molding InstallationAug 15, 2018VerifiedFalmouth Home Improvements's reply
I gave the client my usual estimate, which includes: "As with all renovations/repairs if on removing overlying materials it is discovered that further repair is necessary the work will be additional at the approval of client. Materials can not be always be accurately described, additional materials may be necessary to complete the work and will be billed at final invoice" He approved and paid a deposit with that disclaimer, on finding that the rot had extended past what was apparent on initial inspection further work and materials were necessary to complete the job. He had a problem with that? Before I gave him the final bill he was very happy with my work....
- What education and/or training do you have that relates to your work?I maintain my csl by continuing education requirements and subscribe to several professional journals.
- What types of customers have you worked with?Window and door installations, cedar roofs, basement refinishing, cedar siding, custom garage doors, structural repairs, additions, decks, dock construction, design & build, fireplace surrounds, asphalt roofs, custom trims, interior stairs, trim, wood floors, house gutting and rehabs, kitchen & bath remodeling, bulkheads- steel & wood, complex trim schedules, coastal waterproofing, traditional solutions with modern materials to prevent water intrusion by the driven rain we see here on Cape Cod
- What advice would you give a customer looking to hire a provider in your area of work?Look at their work, get references, hire a contractor with a Massachusetts Construction Supervisors License. You have to rely on the structural, hidden parts to hold everything together, and for that you have to hire someone that knows what they're doing. I've chased too much shoddy work, lol.