FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing reflects the quality, craftsmanship, and care we bring to every project. We provide detailed, transparent estimates that break down labor, materials, and project phases — so there are no surprises. While we don’t offer “one-size-fits-all” discounts, we do work with clients to find solutions that fit their budget without compromising on standards. Every project includes clear payment terms and a signed agreement before we begin.
- What is your typical process for working with a new customer?
We start with a phone or in-person consultation to understand your goals, timeline, and budget. Then, we provide a detailed estimate and scope of work. Once approved, we handle permits, scheduling, and all communication with subcontractors. Throughout the project, we keep you informed with updates and walkthroughs, and we don’t consider the job complete until you’re 100% satisfied.
- What education and/or training do you have that relates to your work?
We start with a phone or in-person consultation to understand your goals, timeline, and budget. Then, we provide a detailed estimate and scope of work. Once approved, we handle permits, scheduling, and all communication with subcontractors. Throughout the project, we keep you informed with updates and walkthroughs, and we don’t consider the job complete until you’re 100% satisfied.