FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My price is a competitive, but I do give discounts to cash payments. My sweeps run from $230-$250 all sweeps come with a complete written inspection report of the interior and exterior chimney. Even the ones that aren’t being swept. I checked them out for safety reasons. I make sure that you have all your carbon monoxide tests are working.. I do not fool around with such projects as some people do as jokes.. for some reason, they should be a standard for this as far as licensing and I just don’t understand why there isn’t. I do have an OSHA 40 I also have a home improvement contractor license I do not understand why people do not have these things on hand they are needed because unfortunately, you are dealing with a barrier chimney that is tied within your home. And if not tested correctly and there is a breach, you could be breathing in very harmful fumes and half these people don’t even know how to find a breach in a system or even how a chimney is actually performed or how it works. Unfortunately this stupidity out there please do your diligence before making a decision with people.
- What is your typical process for working with a new customer?
First and foremost, I would like to get to know the type of person homeowner I’m dealing with . I would like to find out what is their main goal in resolving or up creating the chimney. To me, the stupidest question is the one not asked . I am full of information from top to bottom. It does not bother me one bit to ask me 1 million questions about anything and I will tell you the honest to God‘s truth . I’ve seen people steal. Lie cheat in this industry, and it’s absolutely sickening . And honestly have these people have no idea what they’re doing which I’m sorry to say. I can honestly say most of my competitors hate me because I tell the honest to God‘s truth . I’m not gonna sell you something you don’t need and I will help you out to the best of my knowledge .Osp
- What education and/or training do you have that relates to your work?
Well I am CSIA CERTIFIED the state of Indiana back in 1999 which I have held my CSIA standing in good order. I am also have a NORA CERTIFICATION FOR OIL BURNER TECH. Which I thought it was a smart move on my end to know what I was connecting to knowing the BTUs/what type of oil furnace how was dealing with. People forget you’re dealing with people’s lives, which is very important not always a liability, but you’re dealing with someone’s loved one/family member. I am also a local 3 Bricklayer out of Charlestown. I can build chimneys from top to bottom.. and to be honest with you, there’s nothing I have not seen regarding chimneys. And the funny thing is, you don’t need a license to do sweeps or inspections which I am a certified Massachusetts inspector. I work with the change of hands of real estate and house.