Radiant Cleaning Services, Inc.

Framingham, MA

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About this pro

How does your service stand out?

Professional with over 22 years experience in the cleaning industry and continuously practicing excellency to make improvement on what we do, thinking positive about the out coming of our service and working with our customers to achieve there cleaning needs.

What do you enjoy about the work you do?

Make our customers happy

Location

Framingham, MA 01701

Background check

Complete

Years in business

25

Number of employees

12

Times hired on Thumbtack

25

Reviews

19 Reviews
  • Caroline P. Jul 18, 2016
    Area rug and dining room chairs needed to be cleaned as well as my leather sofas, Sidney did an amazing job, super efficient and everything looked perfect!
  • Fred B. Jul 14, 2016
    Sidney is the ultimate professional. Does a wonderful job, communicates well and most of all does a fantastic job. Hired him multiple times.
  • Reinhard Z. Jun 10, 2016
    The carpets were quite dirty and stained when Sidney came to the house. By the time he was done cleaning them they looked great again. Excellent job!
  • Matt G. Apr 6, 2016
    House Cleaning (One Time)
    Verified Review
  • Cheryl S. Mar 29, 2016
    Office Cleaning (One Time)
    Verified Review
    Carpet looks great! I would recommend.
  • Jim C. Aug 1, 2015
    Steam Cleaning
    Verified Review
    The guy was quick, kind, and more than helpful. Nice!
  • Suzanne I. Jul 2, 2015
    Carpet Cleaning
    Verified Review
    Sidney did a great job on our carpet cleaning. Very fast and results were incredible! Would use in the future.
  • Jeffrey D. Apr 24, 2015
    Carpet Cleaning
    Verified Review
    Sidney did a great job and did some additional work for no charge. Job took 45 minutes and he was on time.
  • Amy B. Mar 5, 2015
    House Cleaning (One Time)
    Verified Review
    I hired Radiant for a deep cleaning of a newly purchased home. Sidney was very responsive, professional and flexible when I had to reschedule unexpectantly. Sidney and another member arrived on time, worked quickly but efficently and I was pleased with the results. I would hire them again. Thanks Sidney!
  • Mary A. Feb 25, 2015
    House Cleaning (One Time)
    Verified Review
    It was OUTSTANDING!
  • Nathalie O. Feb 12, 2015
    House Cleaning (One Time)
    Verified Review
    It was very easy to work with Sydney- he was accommodating in fitting me in. The woman who came was terrified of our dogs, didn't like to use the kind of cleaning products I prefer and required lots of guidance. She was also concerned about the time. It was stressful but she did a good job.
  • Rickie S. Dec 30, 2014
    House Cleaning (One Time)
    Verified Review
  • Jackie M. Nov 3, 2014
    very friendly, did the job quickly and very well and called to let me know when he was about 10 minutes away. I thought it was a little expensive for the areas that were done but I know that is probably not up to Sidney.
  • Pat C. Oct 29, 2014
    Sidney arrived ahead of schedule, did more than I had originally asked of him - and did a fantastic job. I find his pricing reasonable, and I would highly recommend him.
  • Kevin O. Oct 29, 2014
    Sidney did a fantastic job cleaning our rugs. The price was very reasonable and he was right on time. I would recommend Radiant to anyone looking to get a quality cleaning job at the right price!
  • John K. Oct 29, 2014
    Sidney was prompt, friendly and efficient. I was very happy with his services.
  • Joe W. Sep 30, 2014
    Upholstery and Furniture Cleaning
    Verified Review
    He came on time and did a terrific job. His neat and clean appearance is also good. Not only did he do what he came to do but without payment cleaned the foot stool.
  • Corinne H. Sep 19, 2014
    Commercial Cleaning
    Verified Review
    Very happy with the appearance of the center. When I need anything, Sidney is always on top of it and will help with anything I would like to see.
  • Regina G. Sep 18, 2014
    We had a linen white off couch with a bunch of stains Radiant cleaning came over and got all the stains off, We definitely are using their services again. Me. Moreira is a wonderful person to deal with, very friendly and professional. 2 thumbs up for radiant cleaning. 5 stars wouldn't be enough, I would give them 10 stars.:)

Q&A

What is your typical process for working with a new customer?
After I received the cleaning cleaning requested, I normally respond with in 3 minutes by phone call, email or text massage, it depends on how they requested the service and I only try to get in touch with them for 2 or 3 times. If they don't respond after that I assume that they decide to go on a different direction.
What education and/or training do you have that relates to your work?
I worked with different companies before I have my own business and during those times I did training courses with some of this companies that I worked for. And along with that I learned a lot by been out there and doing it for many years, eving today I still taking some of my busy time to learn to reinforce my techniques to better assist my customers.
What types of customers have you worked with?
We have worked with a lot of different customers in the past 22 in the cleaning industry. The majority of that includes cleaning houses, offices, daycares, schools, banks, fitness clubs, condominium, retail stores and other.
Describe a recent project you are fond of. How long did it take?
We did a carpet cleaning job for a restaurant in dining room area, where the customer had tried 4 different companies before and no one performance the job he was looking for. And he hired Radiant Cleaning Services and he said we will be his carpet cleaning company because he did see a big result on his carpet.
What advice would you give a customer looking to hire a provider in your area of work?
I would advice them to ask if they are local and other important things is to ask them for live testimonials, not the ones that any one can write and scan it to ther web site, I'm talking about when they finish a job and the client has the opportunity to go online and share there experience with others. Also ask how they do there work and make sure if that is relevant to there web site and if there service and price is comparable.