If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Mastering Your Thermal Needs — The BTU HVAC/R Difference
In an industry filled with big-box service companies and rotating technicians, BTU HVAC/R does things differently.
When you hire us, you work directly with the owner—a licensed local professional who oversees every measurement, braze, and installation personally. We don't believe in rushed jobs or one-size-fits-all sales pitches. From high-efficiency Mitsubishi Hyper-Heat mini-split conversions and boiler replacements to commercial refrigeration, we treat every job like custom engineering.
What Sets Us Apart:
Owner-Operated Care: You get a master-level approach on every job, from first estimate to final walkthrough.
Full-Spectrum Expertise: Heating, cooling, and commercial freezing—handled under one reliable roof.
Precision Engineering: Proper load sizing, ultra-clean line sets, and press-fit plumbing standards built for long-term efficiency.
No High-Pressure Sales: Transparent pricing and honest advice tailored to what your home or business actually needs.
True 'R' Capabilities: Most residential HVAC guys only touch A/C and gas heat. My refrigeration background demonstrates a higher level of technical expertise and diagnostics.
One Point of Contact: with larger HVAC companies, they often get a salesperson who makes big promises, followed by a junior technician who rushes the install. With BTU HVAC/R, the guy who gives the quote is the contractor doing the work.
Overview
Hired 15 times
Serves Gilbertville, MA
Background checked
6 employees
12 years in business
Business hours
SunClosedMon7:00 am - 7:00 pm
Payment methods
This pro accepts payments via Cash, Check, PayPal, Samsung Pay, Venmo, and Zelle.
Services offered
HVAC Services
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Excellent 4.9
12 reviews
5
92%
4
8%
3
0%
2
0%
1
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Lucas R.
Sep 11, 2026
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Hired on Thumbtack
Joseph did an excellent job servicing my HVAC system. He came out to inspect the issue with my AC and quickly identified that the outdoor unit was heavily baked up with dirt and debris and needed a thorough coil cleaning.
He took the time to properly clean and service the unit, explained what was going on, and made sure everything was running properly before he left. I really appreciated his professionalism, knowledge, and attention to detail.
Great service from start to finish. I would definitely recommend Joseph to anyone looking for reliable HVAC service!
Central Air Conditioning Repair or Maintenance
Shrinivass a.
Oct 1, 2026
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Hired on Thumbtack
He was very professional, explained everything clearly, and answered all my questions with patience. We originally called him for a heater issue, and he went above and beyond by checking the AC coil as well and fixing that on the spot. Everything was completed neatly and correctly. A reliable technician and a smooth experience overall. I would definitely hire him again...
Heating System Repair or Maintenance
Omar D.
Sep 7, 2026
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Hired on Thumbtack
He went above and beyond scheduling the job on his day off because that was the day that worked best for me. I called him on a Saturday and he came the day after. Price was good and he also explained to me how my hvac system works. I am recommending him to people I know I would recommend him to anybody.
BTU HVAC/R's reply
Hi Omar,
Thank you so much for taking the time to leave such a wonderful review! It was a pleasure servicing your system on Saturday. I truly appreciate your support and business.
If you ever need anything else in the future, please don't hesitate to reach out. Thanks again!
Best regards,
Joseph Cyr
BTU HVAC/R
Central Air Conditioning Repair or Maintenance
Lionel M.
Sep 11, 2026
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Hired on Thumbtack
We hired BTU HVAC for annual heating maintenance on our two systems, and Joseph (the owner) did a fantastic job. He was punctual, thorough, and very professional throughout the service. Both systems are running smoothly, and it's great to have peace of mind heading into the colder months. Highly recommend Joseph and BTU HVAC to anyone looking for reliable, high-quality HVAC service!
Heating System Repair or Maintenance
Héctor A.
Sep 20, 2026
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Hired on Thumbtack
If you need something done, and it’s something Joseph can do, then hire him.
He worked quickly, cleaned up any mess, and went above and beyond to help with the baseboard heater removal.
Heating System Installation or Replacement
Credentials
Background Check
Joseph Cyr
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
All of our quotes are free, all new customers get a discounted percentage on all new installations and replacements.
What is your typical process for working with a new customer?
Our typical process when working with a new customer, is that we always charge for material and equipment costs up front when doing any kind of a swap out, retro fit, or installation.
What education and/or training do you have that relates to your work?
I have a vast education in HVAC/R as well as plumbing and electrical. Every year I go through multiple classes for all tge up to date code and equipment hitting the market.
