FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Pure Breath Cleaning, we aim to provide transparent and competitive pricing for our high-quality cleaning services. Here’s what you should know: 1. Custom Quotes: Pricing depends on the size of your home, the type of service (e.g., standard cleaning, deep cleaning, or move-in/move-out), and the frequency of cleanings. 2. Discounts: We offer discounts for recurring services, such as weekly or bi-weekly cleanings. 3. No Hidden Fees: All charges are clearly communicated upfront. 4. Special Offers: We occasionally run promotions or first-time customer discounts. 5. Additional Fees: If extra services are requested (e.g., cleaning inside appliances or post-construction cleanups), we’ll inform you of any additional fees in advance. Feel free to reach out for a personalized quote tailored to your needs!
- What is your typical process for working with a new customer?
We believe transparency is key to building trust with our clients. Our typical process includes: 1. Initial Consultation: We begin with a detailed conversation to understand your specific needs, preferences, and expectations. This can be done over the phone, via email, or in person. 2. Service Explanation: We take the time to explain all the details of the services we offer, ensuring that you fully understand what is included and what to expect. 3. Customized Quote: Based on your requirements, we provide a clear and personalized quote with no hidden fees. 4. Scheduling: We work with your schedule to find a convenient time for the cleaning service. 5. On-the-Day Transparency: Our team will arrive on time, perform the agreed-upon services with care, and ensure everything meets your expectations. 6. Follow-Up: After the service, we’ll check in with you to make sure you’re satisfied and address any additional questions or concerns. Our goal is to ensure you feel confident and informed every step of the way, leaving no room for doubts or surprises.
- How did you get started doing this type of work?
I began my journey as a housekeeper working two hours a day for a single family. Through my dedication and high-quality work, I earned their trust and was recommended to two other families, building lasting relationships along the way. Driven to grow in this field, I pursued specialized training and gained valuable experience in residential and Comercial cleaning. This has allowed me to confidently provide professional and reliable services to my clients.