FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Computer Repair Service Hourly rate is $75 / hour Computer Network Support Service Hourly Rate is $75 / hour Travel Cost as follows 0 to 9 Miles from Hudson mass is included 10 - 15 miles from Hudson fee is $10.00 15 - 25 Miles from Hudson fee is $15.00 26 - 40 miles from Hudson fee is $20.00
- What is your typical process for working with a new customer?
Sent out a Message first through Thumbtack Messager to understand the issues and make an on-site appointment. If not reply after 30 minutes. Then we will call to work to make an appointment to come and fix your computer issues.
- What education and/or training do you have that relates to your work?
Completed a credited computer repair and networking course in Lincoln, RI I have earned and hold the following certifications CompTIA A+, CompTIA Network +, CompTIA Linux +, and Microsoft Certified professional. I have 9 years of Corporate-level help desk work experience with a Few Future 5 Companies. Along with Self Learning Computer Repair and Computer Building, as well as self-learning with computer applications.