FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is transparent and competitive. I provide a detailed estimate upfront, so there are no surprises. Pricing depends on the complexity of the project, but I always aim to deliver the best value by combining quality workmanship and cost-effective solutions. Financing options and warranties are also available for larger installations.
- What is your typical process for working with a new customer?
I start by scheduling an initial consultation to understand the customer’s needs and assess their current system. Next, I provide a detailed estimate and recommendations tailored to their budget and energy-saving goals. Once approved, I perform the work efficiently and always follow up to ensure satisfaction and proper system operation.
- What education and/or training do you have that relates to your work?
I have completed professional training and certification in HVAC systems, including EPA certification for handling refrigerants. I also participate in ongoing training to stay updated on the latest energy-efficient technologies and best practices in heating and cooling systems.