FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing starts at $120 for a regular cleaning, but the final cost depends on factors such as the size of the home, its condition, and the frequency of service. We offer flexible scheduling options, including weekly, bi-weekly, monthly, or one-time cleanings. Discounts are available based on how frequently a customer books with us. Additionally, we offer a referral discount—if a customer refers one new client, they receive 25% off their next cleaning; if they refer two, they get 50% off.
- What is your typical process for working with a new customer?
Our process for working with a new customer starts with understanding their specific cleaning needs. We typically schedule a visit to assess the home or space, which allows us to provide an accurate quote and determine how long the cleaning will take. During this visit, we also discuss the customer’s priorities, preferred schedule, and any special requests. Once everything is agreed upon, we set up the cleaning service at a convenient time, ensuring a smooth and hassle-free experience.
- What types of customers have you worked with?
We have worked with a variety of customers, including elderly clients who need assistance maintaining a clean and safe home, busy moms looking for reliable and efficient cleaning services, commercial properties that require professional and thorough cleaning, and families who want a consistently fresh and organized space. We tailor my services to meet the unique needs of each client, ensuring high-quality results and customer satisfaction.