Our Pool Guy

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About

*** Unfortunately we are not taking on any weekly, biweekly or monthly maintenence contracts at this time. Here at Our Pool Guy we specialize in being "Your" Pool Guy. From Openings to Closings (Winterizing), service, repair or installation we focus on not only the trust of our customers with the job at hand but in educating customers in better understanding all aspects of their pool. With 10 years experience in the pool business we understand every pool is different and so is every customer. We work hand in hand with our customers to ensure every project surpasses their expectations and gives them the confidence moving forward in owning and enjoying their pool. *** Unfortunately we are not taking on any weekly, biweekly or monthly maintenence contracts at this time.

Overview

Hired 30 times

Serves Hyannis, MA

Background checked

2 employees

16 years in business

Business hours

SunClosedMon10:00 pm - 3:00 am

Payment methods

This pro accepts payments via Cash, Check, PayPal, and Venmo.

Projects and media

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Good 4.4

27 reviews

5

81%

4

4%

3

4%

2

0%

1

11%

Read reviews that mention:

Violetta O.

Nov 11, 2019

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Hired on Thumbtack

Tim just worked on winterizing and closing my above ground pool. He was very thorough, showed me the process and shared helpful tips/ info on pool maintenance, what to do to prevent damage and costly repairs, what to keep an eye on, etc. I'm extremely grateful for his services and for responding to my request & taking on this project when other vendors wouldn't. I will be contracting him again next season (and in the future). VERY highly recommended!

Details: Winterization • Above ground pool • Vinyl • Chlorinated water • My pool water is clear • Algae • Leaves • I do not need my pool drained • One time only • Heating system • Cover

Swimming Pool Cleaning, Maintenance, and Inspection

Jay M.

Oct 25, 2018

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Hired on Thumbtack

We have had absolutely horrible experiences with Pool companies on cape cod. The skimmer, vacuum system, filter and general plumbing on the pump and filter system has not worked since we purchased the house, pool came with the house. We had the three premier pool companies in the area come to resolve the problem and each one of them spent much of their time and my money adjusting one thing after another and the problem was never resolved. Tim came by and in an hour had identified the problem and developed a course of action to resolve the issue. Due to my past problems with pool companies I was skeptical but Tims confidence that he would fix the issues was so compelling that I agreed to move forward. He said that he would do it ASAP. Tim was here the next morning. He had already gotten the parts and dove right into the job. Three hours later he had replaced some incorrect plumbing, completely replaced the part of the piping that controlled the shut off and on between the main drain and the skimmer and cleaned out the impeller in the pump which was almost completely clogged with debris. Everything including the vacuum system was working like it had never before. Now came the bill. When Tim told me what I owed him I couldn't believe it. I thought he was mistaken. His bill was a 1/4 of what the other companies charged me to accomplish nothing. Plus, he didn't charge me for the hour and a half that he was here the first time. If you live in the cape and islands area of MA, own a pool and need it serviced you need to contact The Pool Guy. He is by far and away the most knowledgeable and cost effective contractor that I have had the pleasure to do business with.

Details: In ground • Outdoors • Chlorinated • A few weeks ago • Vinyl

Swimming Pool Repair

Elder G.

Jun 12, 2023

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Hired on Thumbtack

Details: Cleaning and Maintenance • In-ground pool • Concrete • Saltwater • Pool water is green or cloudy • I do not need my pool drained • One time only • Cleaning system • Cover

Swimming Pool Cleaning, Maintenance, and Inspection

Justin S.

Aug 4, 2021

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Hired on Thumbtack

Details: Cleaning and Maintenance • In-ground pool • Concrete • Chlorinated water • My pool water is green or cloudy • Algae • I do not need my pool drained • One time only

Swimming Pool Cleaning, Maintenance, and Inspection

Fritzar C.

Aug 30, 2020

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Hired on Thumbtack

Awesome experience. Price was reasonable. Quality work. Very knowledgeable and offered great advice for future projects. Would def hire again.

Details: Above ground • Outdoors • Vinyl • Non-functional pump

Swimming Pool Repair

Credentials

Background Check

Tim Saunders