FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our rates are always negotiable and tailored to the needs of each individual client. Depending on the scope of the project, our rates are scaled up or down accordingly.
- What is your typical process for working with a new customer?
Our process begins with email/phone correspondence to get the specifics of what the client is looking for. Next, we'll send a detailed budget/quote scope for the entire job (pre-production, production and post-production). Once we've been approved or have renegotiated, we'll stay in close contact with the client throughout completing the final export.
- What education and/or training do you have that relates to your work?
Tom and Chris both have undergraduate degrees for film/video from the Massachusetts College of Art and Design. Both have had extensive experiences on commercial/independent film sets and have also both worked for private marketing/production companies before the birth of Tom Cruz Productions.