- What should the customer know about your pricing (e.g., discounts, fees)?
We charge based on contents and condition. Can things be donated? Are there items that we need to pay per piece to get rid of? We have a few trailers that we charge a flat rate for and also on some jobs we charge labor depending on conditions and size of job. It's best to communicate with me and give me the most information possible to come up with a removal cost.
- What is your typical process for working with a new customer?
We like to have a conversation over the phone and get as much information about the situation and job. Many times we will determine that it's best for us to go to the location to quote on the spot. We then work with the potential client to offer suggestions about the work.
- What education and/or training do you have that relates to your work?
We have cleaned out houses, full properties, garages, hotels and businesses. We have also removed trailers, campers, sheds, buildings and vehicles. We have pretty much done it all and on all scales.