FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer fair, transparent pricing based on the scope of work and materials required. Every project is different, so we provide free, detailed estimates to ensure there are no surprises. We also offer discounts for larger projects, repeat customers, and referrals. No hidden fees—just honest, quality work at a competitive rate.
- What is your typical process for working with a new customer?
Our process starts with a free consultation to understand your needs and vision. From there, we provide a detailed estimate and timeline. Once approved, we schedule the work, keep you informed at every step, and make sure the job is completed to your satisfaction. We prioritize clear communication, quality craftsmanship, and clean job sites.
- What education and/or training do you have that relates to your work?
We have over 20 years of hands-on experience in the construction industry, along with specialized training in [e.g., residential remodeling, framing, plumbing, electrical, etc.]. Every foreman, workers and supervisor from MCB has completed OSHA safety certification and regularly stay up to date on building codes and industry best practices. My team and I are skilled, licensed, and committed to doing the job right the first time. Douglas has a Project Management degree and is optimistic to work with you.