FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in transparent, upfront pricing with no surprises. Pricing is based on the scope of work, materials required, and job complexity. We provide clear estimates before work begins and explain all options so customers can make informed decisions. Emergency or after-hours work may carry additional fees, which are always discussed in advance.
- What is your typical process for working with a new customer?
We start by discussing the customer’s needs and gathering details about the project. If needed, we schedule an on-site visit to properly assess the work. After that, we provide a clear recommendation and estimate. Once approved, we schedule the job promptly and complete the work safely, cleanly, and to code, keeping communication open throughout the process.
- What education and/or training do you have that relates to your work?
Our background includes formal electrical training, hands-on field experience, and ongoing education to stay current with electrical codes and safety standards. With over a decade of real world experience since 2010, we’ve worked across residential and commercial systems and continuously refine our skills to deliver safe, compliant, high quality electrical work.