FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide fully custom pricing based on each home’s needs and layout. Every estimate is free, with no obligation, so you can make an informed decision about your project. Our goal is to provide energy-efficient solutions that deliver lasting value and comfort. All of our estimates are valid for a full year. We also offer financing to help you move forward with your project.
- What is your typical process for working with a new customer?
We start with a free consultation to understand your goals and assess your home. Next, we provide a detailed estimate and discuss options that fit your budget. Once approved, our experienced team schedules installation at your convenience, handling everything from start to finish professionally and efficiently. After installation, we ensure you’re completely satisfied and provide guidance on product care. From purchase to install is typically around 6 weeks.
- What education and/or training do you have that relates to your work?
We are fully licensed and insured to work on your windows and doors. Our installers receive continuous, ongoing training in areas like energy efficiency, proper installation techniques, and lead safety to ensure every project is done safely and to the highest standard.