Joe V.
WHC was able to start a project for me right away. I have a custom made shower stall that sprung a leak below the base and it leaked into my dining area. They came out and rebuilt the base from scratch, relined and retiled it. They also tiled my 1/2 bath and replaced the vanity with a quartz counter top and shelf. We asked for a small vanity as the one that was there was too big for it. They also made a Niche that I wanted in the wall in my bath tub area. Only concerns I have, is POST the job I had leaks from base and glass and I contacted them about it. The glass leak turned out to be the Thermal seal between the panes at the corner being disturbed when they removed the glass and set it back, which he repaired with silicon, which would not have been my preferred choice. The base leak was not addressed because he assumed the leak must be just that but after he left it was still leaking. I inspected the work myself and found a sliver of a crack on grout that was disturbed by their work which I used silicon to seal. The Glass was custom made for the shower and when they finished rebuilding the base, it was about 1/2 inch too high off the ground making it necessary for them to fill the space on the one side of the Glass with silicon. Because, they were replacing someone else's work I gave them a pass on that but I am not 100% happy about it as it takes away from the Glass's beauty as it is Infinity glass and I paid a premium to have it custom made for that shower. I would have preferred that they would have had the glass cut to size so it would mount flush as it was originally and to reseal the corner with the thermal seal as that is much stronger than the silicon he used to fill the gaps between them. Anyway attached is the Picture of how it mounts and you can see the silicon seal at the bottom of the glass where it should be flush with the shelf it sits on.
