FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing reflects a fair value for a professional installation with on-staff Licensed Plumbers and U.S. made, durable equipment. We are likely not the least expensive or the most expensive.
- What is your typical process for working with a new customer?
We first consider any specific concerns and follow with water testing to determine what we want to remove from the water. There is on-site testing we offer free of charge for aesthetic issues such as Iron, hardness, low Ph and total dissolved solids. We can then determine which type of filtration will work while also considering plumbing aspects in the home or business and quote a complete price for installation. Testing for health related contaminants requires a certified lab for which there would be a charge.
- What education and/or training do you have that relates to your work?
35 Years of hands-on experience solving water problems in New England with many up-dated water quality courses throughout the years. This combined with Master and Journeyman plumbing backgrounds, we combine the latest technology with professionally installed systems.