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911 cleaning services

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About
Hi! I’m Andreia, owner of 911 Cleaning Service. I know that letting someone into your home is personal and based on trust — that’s why I treat every space with care, honesty, and respect. I offer a free estimate so you can meet me first and see if we’re a good fit. I’d love to connect and see how we can help!
Overview

Hired 43 times

Background checked

3 employees

17 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2019

Services offered
Property type

Office

Retail

Medical facility

School or place of worship

Frequency of services

Multiple per week

Projects and media
Projects and media
Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Exceptional 5.0

29 reviews

5

97%

4

3%

3

0%

2

0%

1

0%

Read reviews that mention:


pro avatar
Sandra P.

Aug 24, 2025

Hired on Thumbtack

I had a wonderful experience with 911 Cleaning Services. I had been searching for a reliable cleaning company for some time, and they truly exceeded my expectations. They arrived right on time, worked efficiently, and left our apartment spotless. Their attention to detail was excellent, and I appreciated how thorough they were. This was my first cleaning with 911 Cleaning Services, and based on the quality of their work, I plan to continue using them on a monthly basis. I highly recommend their services to anyone looking for a professional and dependable cleaning company.

Details: 3 bedrooms • 1 bathroom • Standard cleaning • Pets in home • Once a month

House Cleaning
pro avatar
Ping Z.

Jul 18, 2025

Hired on Thumbtack

Andreia and her team are incredibly thorough. They did a great job and worked really hard. I would definitely recommend them to anyone who needs good cleaning services.

Details: 2 bedrooms • 1 bathroom • Deep cleaning • Window cleaning (interior) • Fridge cleaning • Basement cleaning • No pets in home • Once a month

911 cleaning services's reply
Hi Ping, Thank you so much for your kind words and the 5-star review! It truly means a lot to me and my team. We’re so glad you were happy with our work — we always strive to be as thorough and dedicated as possible. I really appreciate your support and recommendation! 😊 Warm regards, Andreia – 911 Cleaning Service
House Cleaning
pro avatar
Adriana S.

Nov 18, 2025

Hired on Thumbtack

Details: 2 bedrooms • 1 bathroom • Standard cleaning • No pets in home • Once a month

House Cleaning
pro avatar
Marianne M.

Oct 2, 2018

Hired on Thumbtack

Andreia and her staff are so efficient and professional! My house not only looks clean but smells clean too! This company is a must hire!!!

Details: 3 bedrooms • 2 bathrooms • 2,500 - 3,000 sq ft • Standard cleaning • No, I don't have a cat or dog • Once a month

911 cleaning services's reply
Thank you for everything we try to do the best we can to make customers happy...
House Cleaning
pro avatar
Tim S.

Nov 5, 2018

Hired on Thumbtack

Thank you Sunshine Cleaning for such great work! The team conveniently worked around my schedule and delivered great work in preparing my renovated property for tenant showings. I'll hire them again when I need cleaning services in the future!

Details: 4 bedrooms • 2 bathrooms • 1,500 - 2,000 sq ft • Deep cleaning • Fridge cleaning • Oven cleaning • Interior window cleaning • No, I don't have a cat or dog • Just once

911 cleaning services's reply
Thank you!!!
House Cleaning
Credentials
Background Check

Andreia Souza

FAQs

  • What is your typical process for working with a new customer?

    usually soon I get the contact from a customer i will make a appoiment to take look the house and talk about the work and time , as well the price , than after that i start to do the services....

  • What education and/or training do you have that relates to your work?

    We only hire cleaners with cleaning experience. Although our cleaners have experience, we still want them to do things the efficient way. Top quality is maintained by customer feedback and excellent incentive programs that promote quality service.

  • How did you get started doing this type of work?

    I started cleaning houses with a friend in Boston back in 2009 to earn some extra money on a part-time basis. I enjoyed the work and the people who hired us were very happy with the results. When it came for me to work full-time, I realized I could make a business out of cleaning houses and condos. I made up some business cards and went door-to-door introducing myself to homeowners in the neighborhood. I continued to clean the homes of friends and family. Soon after, my door-to-door sales began to pay off. People started calling. I had one employee at the time, and we made sure we left every home absolutely spotless. My new customers were very happy. I knew this because they began referring me to their friends, family and co-workers. It was amazing. I learned how to efficiently manage a business and a staff. I made sure we were . Over time, our services had expanded. Almost 10 years late Framingham has been my home since 2009. . Many of my very first customers are still with me after all these years. I am so fortunate to have their loyalty and trust. The best way I can repay them is with consistent, excellent service every time we come to clean. I look forward to adding you to our growing list of very happy customers. Sincerely, Andreia

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