FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For insulation, installation cost will vary based on the R-value and type of insulation. For gutters, size, color, material, and house configuration will affect pricing. In order to provide our customers with the most accurate quote, we require a site visit before providing the quote. This allows us to measure the space and prepare for any issues when installing the product. As a company, we require a $300 minimum price to work on your job, but we are happy to assess your current situation to make sure we are providing you the most value for your dollar.
- What is your typical process for working with a new customer?
Homeowners are our first priority. We like to meet our customers onsite, measure the install area, and provide a quote the same day. Depending on the scope of the project, we like to give our customers first priority when it comes to scheduling. We’ll work around your schedule so you can take care of what’s important to you. Once our quote is approved, our scheduling team will call to schedule an appointment. We require a 30% deposit up front (before scheduling). The balance of the invoice is due after the job is complete—and you are satisfied!
- What education and/or training do you have that relates to your work?
We are the largest insulation and gutter installer in the nation. As the industry leader, we set the precedent on training to make sure our installers are properly trained to install the product correctly and safely. Our branch teams go through strict product training, led by the manufacturer, to make sure our teams understand every aspect of the products we are offering. You can also be confident that our installers are background-checked to ensure that your home is a safe environment for you and your family.