FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is always transparent with no hidden fees. Every project is estimated based on the scope of work, materials, and labor required. We provide free inspections and consultations so you know exactly what to expect before work begins. We also offer insurance claim assistance and financing options to make your project more affordable.
- What is your typical process for working with a new customer?
Our process starts with a free inspection and consultation to understand your needs and evaluate the project. We then provide a detailed estimate with clear pricing and options for materials. Once approved, we schedule the work at a convenient time and handle everything from permits, preparation, and installation/repairs to cleanup. Throughout the project, we keep open communication so you’re informed every step of the way.
- What education and/or training do you have that relates to your work?
Our team is fully licensed and insured with years of hands-on experience in roofing, siding, windows, and restoration work. We’ve completed manufacturer-certified training with top shingle and material brands, ensuring proper installation and long-lasting results. In addition, we stay up to date with state building codes, safety training, and insurance claim processes to provide the highest level of service to our customers.