A.W. Puma Home Services
A.W. Puma Home Services

A.W. Puma Home Services

Top Pro

$100/service call

(waived if hired)


Type of heating system
Heating system problems

Responds in about 1 hour


Thumbtack Guarantee

If you hire this pro, you’re covered by a money-back guarantee. Learn more

If you hire this pro, you’re covered by a money-back guarantee. Learn more

Introduction
A.W. Puma Home Services, a division of A.W. Puma, specializes in all needs for your home. From electrical, to plumbing, to HVAC, with plumbers, electricians, and HVAC techs in house, our highly trained staff can handle it all. A.W. Puma will match any comparable replacement bid and beat it by 5%. Please ask about details on your next project today!
Overview

Current Top Pro

Hired 5 times

Serves Natick, MA

Background checked

3 employees

11 years in business

Business hours

SunClosedMon8:00 am - 6:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, and Credit card.

Projects and media

4 photos

Projects and media

4 photos

Reviews

Customers rated this pro highly for work quality, professionalism, and value.

Excellent 4.9

8 reviews

5
88%
4
12%
3
0%
2
0%
1
0%

Read reviews that mention:


pro avatar
Anna S.
Apr 8, 2025
·

Hired on Thumbtack

Hired on Thumbtack

Very happy with my experience. I had an emergency to satisfy an inspector for my bathroom renovation and Daniel graciously moved at lightning speed to resolve it. Very appreciative of him coming out and fixing my steam radiator.

Details: Remove old heating system • Heat Pump • As recommended by professional • As recommended by professional • Less than 1,000 sq ft • Three-story building • Condo/Apartment

Heating System Installation or Replacement
pro avatar
Hao N.
Jan 14, 2025
I recently had an issue with my heating system and contacted AW Puma. From start to finish, their service was exceptional. The team responded quickly to my call and scheduled a technician at a time that was convenient for me. The technician arrived promptly and was professional, knowledgeable, and courteous. They thoroughly assessed the issue, explained the problem in simple terms, and provided an upfront estimate before beginning the work. The repair process was efficient, and it was clear they took great care to ensure everything was done correctly. Not only is my heating system running perfectly now, but the overall experience was stress-free and exceeded my expectations. I highly recommend AW Puma for anyone in need of reliable home service.
pro avatar
Debbie c.
Feb 23, 2025
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Hired on Thumbtack

Hired on Thumbtack

All went well but did not complete on time. Completion delayed by 2 days without heat.

Details: Install new heating system • Remove old heating system • Boiler • Natural gas • Basement • 2,000 - 3,000 sq ft • Two-story building • House

Heating System Installation or Replacement
pro avatar
Carlo C.
Mar 29, 2025
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Hired on Thumbtack

Hired on Thumbtack

They were on time, did the job quickly, well and at a fair price - I would hire them again!

Details: Upgrade wiring, fixture, or equipment • Outlets • Lights • Switches • Under 8 feet (low ceiling) • House

Electrical and Wiring Repair
pro avatar
Shyam G.
Mar 5, 2025
·

Hired on Thumbtack

Hired on Thumbtack

Very responsive and punctual, Tyler did a great job. Stongly Reccomend their services.

Details: Furnace • Natural gas • Attic • 1,000 - 2,000 sq ft • Two-story building • House

Heating System Installation or Replacement
Credentials
Background Check

Albert Puma

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    A.W. Puma offers a best price guarantee on all system installs or replacements (water heaters, furnaces, boilers, air conditioning, etc). We will match any comparable bid from another licensed company and beat it by 5%.

  • What advice would you give a customer looking to hire a provider in your area of work?

    Not all companies are created equal. I would look into not just what warranty the manufacturer covers, but what guarantee or warranty does the company you are hiring offer?

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