A.W. Puma Home Services

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Why this pro?

This pro has been in business for 11 years and offers heating system and water heater installation and replacement services, along with central air conditioning repair and maintenance. Customers say they're professional, responsive, and efficient.

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About

A.W. Puma Home Services specializes in all needs for your home. From electrical, to plumbing, to HVAC, with plumbers, electricians, and HVAC techs in house, our highly trained staff can handle it all. A.W. Puma will match any comparable replacement bid and beat it by 5%. Please ask about details on your next project today!

Overview

Hired 11 times

Serves Brookline, MA

Background checked

7 employees

12 years in business

Business hours

SunClosedMon8:00 am - 6:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, and Credit card.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2025

Services offered

Work needed

System type

Split system

Packaged system

Building height

Single-level

Two-story

Three-story

High-rise

Projects and media

Reviews

Customers rated this pro highly for work quality, professionalism, and value.

Very good 4.6

13 reviews

5

84%

4

8%

3

0%

2

0%

1

8%

Read reviews that mention:

Barbara M.

Jul 17, 2025

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Hired on Thumbtack

Very impressed. I got a call and text quickly. I had a high ceiling fan replaced. The work was done efficiently and the fan looks and works great. The electrician was very professional. Will definitely use again if future electrical work is needed.

Details: Upgrade wiring, fixture, or equipment • Ceiling fan • 10 - 14 feet (high ceiling) • Townhouse

Electrical and Wiring Repair

Hoangnam N.

Aug 21, 2025

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Hired on Thumbtack

Daniel Porter is very professional. He came and did a couple diagnostics to HVAC and gave me some solution of what happen to unit and what can I do from there. Very professional and wasn’t trying to push me paid extra for more work.

Details: Closet • Outside • Condo or apartment

Central Air Conditioning Repair or Maintenance

Dennis M.

Aug 7, 2025

•

Hired on Thumbtack

Details: Upgrade wiring, fixture, or equipment • 10 - 14 feet (high ceiling) • Condo or apartment

Electrical and Wiring Repair

Anna S.

Apr 8, 2025

•

Hired on Thumbtack

Very happy with my experience. I had an emergency to satisfy an inspector for my bathroom renovation and Daniel graciously moved at lightning speed to resolve it. Very appreciative of him coming out and fixing my steam radiator.

Details: Remove old heating system • Heat Pump • As recommended by professional • As recommended by professional • Less than 1,000 sq ft • Three-story building • Condo/Apartment

Heating System Installation or Replacement

Gabrielle S.

Feb 25, 2025

Replaced our furnace and central air with them. Nice clean work. They kept the area clean and it looked better than when they arrived. 10/10 for puma

Credentials

Background Check

Albert Puma

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
A.W. Puma offers a best price guarantee on all system installs or replacements (water heaters, furnaces, boilers, air conditioning, etc). We will match any comparable bid from another licensed company and beat it by 5%.
What advice would you give a customer looking to hire a provider in your area of work?
Not all companies are created equal. I would look into not just what warranty the manufacturer covers, but what guarantee or warranty does the company you are hiring offer?