- What should the customer know about your pricing (e.g., discounts, fees)?
We offer upfront and transparent pricing.
- What is your typical process for working with a new customer?
The first step would be calling or texting Naomi and Leo, then they get you scheduled as soon as possible. We do our absolute best to be out same day or next day at the latest. We always prioritize active leaks and try to have someone to you ASAP as we understand how overwhelming that can be.
- What types of customers have you worked with?
We have worked with all types of customers. We love our clients and want to ensure they have an amazing experience resolving their plumbing issues.