FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer extremely competitive pricing for our services, based on the industry standards. We will work directly with your insurance company lessen the burden on you. Let us know if you are military or first responders to receive additional discount for their service!
- What is your typical process for working with a new customer?
We take pride in responding quickly and communicating with our customers so they never feel left in the dark. We understand that when our services are called upon, it is usually during stressful times. Our goal is to put our customers' minds at ease and provide exceptional customer service!
- What education and/or training do you have that relates to your work?
All of our technicians are IICRC certified as Water Restoration Technicians (WRT). We also hold certifications for Fire/Smoke/Odor Control (FSRT/OCT).