Reviews

• What should the customer know about your pricing (e.g., discounts, fees)?
  My pricing system is not complicated. I quote based on the square footage of the home. I can usually quote over the phone unless someone feels I need to come to their home first. I find people moving in/out will often times ask me to come and see the house before quoting. Or they may accept my phone quote and advise if I get there and find it requires more time to let them know.
• What is your typical process for working with a new customer?
  I work alongside my staff on the initial cleaning to set the standards. I also take this opportunity to meet the customer and do a walk through of their home.
• What education and/or training do you have that relates to your work?
  Yes. I do research on products and take on line courses in regards to the care of products such as marble, granite, etc.